Austin Read
Client Service Operations Specialist at Christian Financial Advisors®- Claim this Profile
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Bio
Experience
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Christian Financial Advisors®
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United States
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Investment Management
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1 - 100 Employee
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Client Service Operations Specialist
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Mar 2023 - Jul 2023
New Braunfels, Texas, United States - Utilized Microsoft Excel and Google Sheets to conduct in-depth analysis of client data, ensuring precision and accuracy in data entry. - Collaborated with the team to maintain compliance in data management, internal reviews, and documentation processing. - Implemented process improvements by designing and implementing efficient workflows, reducing processing time and enhancing compliance. - Played a key role in reconciling, disbursing, and settling client funds and trades, adhering… Show more - Utilized Microsoft Excel and Google Sheets to conduct in-depth analysis of client data, ensuring precision and accuracy in data entry. - Collaborated with the team to maintain compliance in data management, internal reviews, and documentation processing. - Implemented process improvements by designing and implementing efficient workflows, reducing processing time and enhancing compliance. - Played a key role in reconciling, disbursing, and settling client funds and trades, adhering to regulatory compliance standards.
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Wealth Advisor
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Aug 2022 - Mar 2023
New Braunfels, Texas, United States - Conducted comprehensive financial analysis and market research for over $140 million in assets under management, demonstrating strong analytical skills. - Aligned client portfolios with individualized goals through data-driven analysis, showcasing proficiency in financial data interpretation. - Effectively communicated complex technical information to clients, stakeholders, and team members, emphasizing strong communication skills. - Leveraged data insights to analyze customer needs… Show more - Conducted comprehensive financial analysis and market research for over $140 million in assets under management, demonstrating strong analytical skills. - Aligned client portfolios with individualized goals through data-driven analysis, showcasing proficiency in financial data interpretation. - Effectively communicated complex technical information to clients, stakeholders, and team members, emphasizing strong communication skills. - Leveraged data insights to analyze customer needs and enhance customer satisfaction, showcasing adaptability and customer-centric thinking.
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Jr. Mortgage Loan Processor
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Mar 2022 - Aug 2022
Remote - Conducted thorough audits of loan files, ensuring proper documentation and resolving data inconsistencies. - Managed the timely acquisition and review of essential loan documents, utilizing Encompass loan software for accuracy and compliance. - Collaborated with teams to prioritize tasks and allocate resources effectively, showcasing organizational skills in managing multiple processing tasks.
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Loan Officer Assistant
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Sep 2020 - Mar 2022
New Braunfels, Texas, United States - Assessed borrower eligibility and creditworthiness through financial document analysis, using data to identify trends and patterns. - Implemented project management techniques via Asana to enhance workflow and collaboration, reducing tracking error by 50%. - Provided essential support to Loan Officers in preparing documentation for residential mortgage applications, ensuring accuracy and completeness.
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Airrosti
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United States
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Wellness and Fitness Services
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400 - 500 Employee
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Customer Support Specialist
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Jan 2020 - Aug 2020
San Antonio, Texas - Provided exceptional customer service and maintained compliance with HIPAA guidelines, supporting over 1000 new and existing patients. - Effectively communicated the Airrosti experience to potential patients over the phone, driving increased engagement and interest. - Efficiently scheduled appointments for all 150 Airrosti locations, optimizing patient flow and satisfaction.
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Crossfit Level 1 Instructor / Business Development Specialist
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Mar 2015 - Mar 2020
New Braunfels, Texas - Developed and implemented innovative fitness programs for children ages 5-12 to promote healthy habits and physical activity. - Led engaging introductory sessions to educate participants on proper movement techniques, ensuring safe and effective workouts. - Assisted in the efficient management of daily operations and contributed to successful event planning, fostering a vibrant community atmosphere.
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Student Academic Advisor / Pathway Guide
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Nov 2017 - Dec 2019
Seguin, Texas - Mentored students in making informed academic and career decisions. - Educated freshman students on the essentials of the general education program and its prerequisites. - Co-led a comprehensive program to support and guide students who were uncertain about their major or career path. - Proficiently managed student records and provided academic advising using Jenzabar software.
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Education
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Texas Lutheran University
Bachelor of Arts - BA, Economics and History