Reliable, dependable, trust worthy, confident, listener, understanding… these are some of the key words, one could use in describing Austin. Austin is a great comrade – who puts his client’s needs first; seeking to understand their needs and working to identify the best support and resolution path. Having worked with him for approximately two years, his *listen first, to understand before you act* approach was consistent in his/our dealings with clients and proved to always be a *winning factor*. He is an *A* team player and contributor and a good model to emulate. Thanks Austin, for being consistent in creating a trusting environment/space for clients and always listening before you act; keep up the good work.

Austin is a gem! His customer-facing skills and instincts are among the best I've seen. He is professional, dedicated, and always looking for the best ways to increase the success and satisfaction of his clients. He uses tools (data, analytics, roadmaps) but, more importantly, he is a great listener and uses his communication skills to ferret out what the real needs are and then works with the account team and his team members to meet those needs. Austin is comfortable communicating with individual contributors, managers, directors and even executives, and is able to quickly make connections that help secure long-term partnerships. I was delighted to get to work with Austin and would gladly work with him again!

Reliable, dependable, trust worthy, confident, listener, understanding… these are some of the key words, one could use in describing Austin. Austin is a great comrade – who puts his client’s needs first; seeking to understand their needs and working to identify the best support and resolution path. Having worked with him for approximately two years, his *listen first, to understand before you act* approach was consistent in his/our dealings with clients and proved to always be a *winning factor*. He is an *A* team player and contributor and a good model to emulate. Thanks Austin, for being consistent in creating a trusting environment/space for clients and always listening before you act; keep up the good work.

Austin is a gem! His customer-facing skills and instincts are among the best I've seen. He is professional, dedicated, and always looking for the best ways to increase the success and satisfaction of his clients. He uses tools (data, analytics, roadmaps) but, more importantly, he is a great listener and uses his communication skills to ferret out what the real needs are and then works with the account team and his team members to meet those needs. Austin is comfortable communicating with individual contributors, managers, directors and even executives, and is able to quickly make connections that help secure long-term partnerships. I was delighted to get to work with Austin and would gladly work with him again!

Reliable, dependable, trust worthy, confident, listener, understanding… these are some of the key words, one could use in describing Austin. Austin is a great comrade – who puts his client’s needs first; seeking to understand their needs and working to identify the best support and resolution path. Having worked with him for approximately two years, his *listen first, to understand before you act* approach was consistent in his/our dealings with clients and proved to always be a *winning factor*. He is an *A* team player and contributor and a good model to emulate. Thanks Austin, for being consistent in creating a trusting environment/space for clients and always listening before you act; keep up the good work.

Austin is a gem! His customer-facing skills and instincts are among the best I've seen. He is professional, dedicated, and always looking for the best ways to increase the success and satisfaction of his clients. He uses tools (data, analytics, roadmaps) but, more importantly, he is a great listener and uses his communication skills to ferret out what the real needs are and then works with the account team and his team members to meet those needs. Austin is comfortable communicating with individual contributors, managers, directors and even executives, and is able to quickly make connections that help secure long-term partnerships. I was delighted to get to work with Austin and would gladly work with him again!