Experience

MiTek USA

• United States
• Construction
• 200 - 300 Employee

• Technical Documentation Specialist

  • Oct 2019 - Present



CBIZ Network Solutions, LLC

• Greater St. Louis Area

• Technical Writer

  • Jul 2016 - Oct 2019

  As a technical writer at CBIZ Network Solutions, I create technical documentation and interactive e-learning experiences for a workforce of over 300 Field Service Technicians. I work closely with a team of Information Technology and Services experts to assess current needs and create documentation that ensure our technicians provide quality service to clients. As a technical writer at CBIZ Network Solutions, I create technical documentation and interactive e-learning experiences for a workforce of over 300 Field Service Technicians. I work closely with a team of Information Technology and Services experts to assess current needs and create documentation that ensure our technicians provide quality service to clients.



Saint Louis University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of University Writing Services

  • May 2014 - Jul 2016

  Collaborated with the Director of Writing Services on all training and outreach initiatives. Developed and presented graduate seminars to assist MA and PhD students at all stages of the writing process. Supervised and carried out performance reviews of a team of 40 employees. Collaborated with the Director of Writing Services on all training and outreach initiatives. Developed and presented graduate seminars to assist MA and PhD students at all stages of the writing process. Supervised and carried out performance reviews of a team of 40 employees.



Neowin.net

• Tech News Writer

  • 2014 - 2014

  Reported news and trends in the areas of computer software and hardware. Maintained an average of 7000+ unique views per article. Minimized turnaround time in order to capitalize on breaking news items. Reported news and trends in the areas of computer software and hardware. Maintained an average of 7000+ unique views per article. Minimized turnaround time in order to capitalize on breaking news items.



Saint Louis University

• United States
• Higher Education
• 700 & Above Employee

• Writing Instructor

  • 2012 - 2014

  Taught students advanced strategies in research writing and rhetoric. Incorporated stages of pre-writing and revision into all major writing assignments to measure student progress and facilitate outcomes.

• Research Assistant

  • 2012 - 2013

  Edited articles for publication in a Cambridge University academic journal and a critical anthology



Marshall University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Teaching Assistant and Tutor

  • Aug 2009 - May 2011

  My responsibilities as a Teaching Assistant included working at the Marshall Writing Center and teaching introductory composition courses. My responsibilities as a Teaching Assistant included working at the Marshall Writing Center and teaching introductory composition courses.