Experience

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• United States
• Printing Services
• 1 - 100 Employee

• Director of Corporate Strategy

  • Aug 2023 - Present

• Client Experience Director

  • Jul 2019 - Aug 2023



Daniels Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Field Service Manager

  • Sep 2018 - Jun 2019

  Manage, coach, and train the entire team of Field Service Representatives in Florida to ensure high performance and exceptional service. Served as a project manager for all MQ and LQ healthcare facilities; from the initial site assessment to installation. This includes ordering necessary products and equipment, coordinating with both internal and external teams and overseeing the installation process to ensure a seamless transition. Conduct in-services to ensure and guarantee the safe and proper disposal of medical waste. Conduct waste audits and inspections as needed to provide feedback for QBRs. Show less

• Account Manager

  • Dec 2016 - Sep 2018

  Developed and executed strategies for key accounts; focused on client retention, revenue growth, cost savings, and overall profitability. Facilitate strategic customer meetings and QBRs. Conducted routine audits related to contractual KPIs, and offered strategic recommendations and process improvements based on audit findings compared to national standards.

• Senior Field Service Representative

  • Jul 2015 - Dec 2016

  Lead a team of Field Service Representatives to ensure the safe and compliant collection and disposal of medical waste within an assigned territory. Responsible for reviewing and improving service schedules, conducting routine inspections, and maintaining strict adherence to safety protocols and guidelines in healthcare facilities. Maintain positive relationships with healthcare facility staff, addressing their needs and concerns promptly.

• Field Service Representative

  • Mar 2014 - Jul 2015

  Safely and efficiently collect and transport medical waste from within the healthcare facility. Consistently Inspect and ensure sharps and other regulated medical waste containers had available capacity for use by healthcare staff. Monitored, ordered, and managed inventory levels on-site of waste containers and supplies.



Liner Source, Inc.

• United States
• Wholesale
• 1 - 100 Employee

• Retail Store Merchandiser

  • Jun 2013 - Mar 2014

  Implement planograms and promotional materials to optimize product visibility and presentation. Develop a deep understanding of the products, including features, benefits, and unique selling points. Ensure products are prominently displayed, stocked to par levels, properly priced, and well-merchandised in each store. Implement planograms and promotional materials to optimize product visibility and presentation. Develop a deep understanding of the products, including features, benefits, and unique selling points. Ensure products are prominently displayed, stocked to par levels, properly priced, and well-merchandised in each store.