Austin Maltez
Help Desk Technician at New Jersey Institute for Disabilities- Claim this Profile
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Experience
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New Jersey Institute for Disabilities
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United States
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Non-profit Organizations
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1 - 100 Employee
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Help Desk Technician
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Nov 2020 - Present
Help maintain the technological and network infrastructure for NJID sites throughout New Jersey. Work the Help Desk to provide critical day to day technical support to hundreds of employees across the agency in person and via remote assistance software. Troubleshoot, research, and resolve issues and document resolutions in a timely manner. When necessary escalate issues directly to the Director of IT. Actively work to procure solutions for the agency using cost benefit analysis. Deploy software and hardware throughout the organization and keep our systems up to date. Assist 3rd party providers working with the organization. Show less
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United States Census Bureau - Jobs
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United States
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Government Administration
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100 - 200 Employee
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Bilingual Enumerator
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Jul 2020 - Dec 2022
Perform field interviews of residents, verify street addresses, and gather other community based information for the Census Bureau Perform field interviews of residents, verify street addresses, and gather other community based information for the Census Bureau
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IronRock Security
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United States
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Security and Investigations
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1 - 100 Employee
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Security Officer
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May 2020 - Dec 2022
Work to secure buildings and other sites from unwanted intrusions. Frequently secure high rise apartments for the Lakewood Housing Authority Work to secure buildings and other sites from unwanted intrusions. Frequently secure high rise apartments for the Lakewood Housing Authority
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New Jersey State Police
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United States
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Law Enforcement
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700 & Above Employee
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New Jersey Regional Operations & Intelligence Center Intern
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May 2020 - Jun 2020
Volunteer. Wrote summaries of cross department meetings to help aid in the sharing of information between organizations (public and private) during the COVID 19 crisis Volunteer. Wrote summaries of cross department meetings to help aid in the sharing of information between organizations (public and private) during the COVID 19 crisis
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Intern
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Jun 2018 - Aug 2018
I was assigned to the Regional Operations Intelligence Center (ROIC), where I took part in assessing threats and disseminating intelligence to officers in the field. I was assigned to the Regional Operations Intelligence Center (ROIC), where I took part in assessing threats and disseminating intelligence to officers in the field.
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Moe's Southwest Grill
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United States
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Restaurants
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1 - 100 Employee
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Seasonal Worker
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May 2014 - Aug 2018
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Woodbridge Police Department
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Volunteer
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Jun 2016 - Aug 2016
Managed a Junior Police Academy and participated in ride-alongs while learning street policing techniques and witnessing multiple police operations. Managed a Junior Police Academy and participated in ride-alongs while learning street policing techniques and witnessing multiple police operations.
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Education
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The College of New Jersey
Bachelor's degree, Criminology Major with Minors in Economics and History