Experience

Shoppers' View

• United States
• Market Research
• 1 - 100 Employee

• Team Lead

  • Mar 2015 - Present

  Shoppers’ View provides market research services, competitive intelligence, and service audits via a secret shopping program. After being hired initially for a role in data collection I earned promotion to my current Team Lead role to supervise a 12-member research team executing ongoing market research and competitive intelligence projects for AT&T and a chain of California credit unions. I am responsible for onboarding and training new hires, assigning team tasks, monitoring progress and quality, tracking metrics to identify performance issues or areas for improvement, and creating weekly and monthly reports for management. My performance improvement initiatives included design and implementation of a new cold calling tracking procedure to note call time preferences for customers, with automated notifications sent to researchers to prompt calls at optimal times. The system dramatically increased caller efficiency and led to 10 consecutive months reaching monthly quota. My technical responsibilities include using Excel macros to audit data and identify duplication. Show less



Allied Productions

• United States
• Media Production
• 1 - 100 Employee

• Co-founder/Studio Manager

  • Jan 2014 - Apr 2015

  Allied Productions was a small media production company performing commercial work and wedding photography. I was responsible for procuring and maintaining studio equipment (cinema grade cameras, editing computers, lighting), production of video or photo projects, and consulting to customers on production needs and to articulate processes and pricing to client prospects. Allied Productions was a small media production company performing commercial work and wedding photography. I was responsible for procuring and maintaining studio equipment (cinema grade cameras, editing computers, lighting), production of video or photo projects, and consulting to customers on production needs and to articulate processes and pricing to client prospects.



Pure Flix

• United States
• Entertainment Providers
• 1 - 100 Employee

• Office Production Assistant/Gallery Photographer Assistant

  • Sep 2014 - Nov 2014

  At Pure Flix I worked on the set of the 2015 feature film "Do You Believe". My work included transporting crews and talent, room bookings, food and beverage coordination, and call sheets for crew members. At Pure Flix I worked on the set of the 2015 feature film "Do You Believe". My work included transporting crews and talent, room bookings, food and beverage coordination, and call sheets for crew members.



Wise Women Media

• Kalamazoo, Michigan Area

• Cinematographer

  • Jun 2011 - Feb 2012

  In this role I managed all camera operations and image quality for a documentary and sorted and maintained footage throughout months of shooting. In this role I managed all camera operations and image quality for a documentary and sorted and maintained footage throughout months of shooting.