Experience

Mojo Global

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Business Development Manager

  • Aug 2016 - Present

  My company provides online lead generation services including 100% "Done for You" and "Do it Yourself" LinkedIn lead generation services to entrepreneurs, business owners and sales and business development personnel all over the world. Our company also provides: ✔ LinkedIn Expert Training ✔ LinkedIn Lead Generation ✔ LinkedIn Profile Optimization ✔ LinkedIn Social Selling Training ✔ LinkedIn Company Profile Optimization ✔ 100% Done for You LinkedIn Lead Generation ✔ 100% Do It Yourself LinkedIn Lead Generation Contact me to learn more about how my company can help you with LinkedIn lead generation. Show less



"Entrepreneurs Credit Card"​

• Scottsdale

• Entrepreneurs Credit Card

  • Mar 2017 - Present

  We offer All Entrepreneurs at Any Stage of Business Development, Including Start-Ups, up to $100,000 of Unsecured Credit. This credit line comes with these fantastic terms: •Interest free for 12 to 21 months with 4 years to pay it off! •Completely unsecured with no liens on any of your assets •Requires no income verification, no tax returns and no banks statements •Absolutely no restrictions on use of funds Now imagine finding out how much you qualify for. With no obligation or application costs, ask for a Free Application by replying to this email. Please include all your contact info. Bruce Blechman, CEO Entrepreneur Capital Corporation 619-756-6386 bruce@eccfunding.com www.entrepreneurcapitalcorp.com ECC Show less



A N Insurance

• United States
• Insurance

• Contractor Shift Supervisor / Perfect Attendance

  • Jun 2016 - Apr 2017

  Supervisor of up to 20 agents who will be doing member authentication, PW and Pin resets for inbound calls only in correlation with the Fraud Department. (current USAA members). We are the first line of defense against Account Take Overs, ID Theft, Family Fraud, Spoofing and Phishing. Agents need to have at least 6 months Inbound/Outbound call center experience. • Exceptional customer service skills • Resetting Passwords/Pins, using Microsoft Office and navigating on multiple screens • Authenticating Bank Member Show less



PSCU

• United States
• Financial Services
• 700 & Above Employee

• Member Services Rep II / Perfect Attendance

  • Sep 2014 - Jun 2016

  Process and respond to cardholder inquiries utilizing multiple systems to provide information on accounts while answering every call with professionalism and accuracy. Proficient with Mortgage, Vehicle & Student Choice loans for college funding. Process and respond to cardholder inquiries utilizing multiple systems to provide information on accounts while answering every call with professionalism and accuracy. Proficient with Mortgage, Vehicle & Student Choice loans for college funding.



Austin's "Who's Who" In Arizona

• Scottsdale, Arizona

• Facebook Social Media Expert, Advertising and Marketing Specialist

  • Sep 2004 - Jun 2015

  Connect with Austin using ---​> whoswhoinarizona@yahoo.com Austin's "Who's Who"​ In Arizona– Scottsdale, Arizona • Self employed, Austin's "Who's Who" In Arizona via Facebook, making connections as a revenue stream from my previous networking events. • Created and promoted Networking events through social media Facebook, LinkedIn and Constant Contact, from 09/04 thru 02/12 • Working with Facebook since 2006, adding value, implementing ideas, creating awareness for our community. • Consulted with local companies for their business. • Added up to 1,000 new local connections in one days time. • Monitored account to add up to 5000 friends in one month. • Created Smart Lists for organizational purposes. • Provided Information Technology instructions for beginners. • Enhanced the look of clients Facebook. • Acquired warm leads through event planning. • Successfully updated up to 17 Facebook accounts. • Achieved 100% satisfaction from clients. Show less



Mphasis

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Skip Tracer & AML Compliance Analyst II / Perfect Attendance

  • Mar 2014 - Aug 2014

  Financial/banking background, anti money laundering, fraud. Knowledge/Experience on compliance processes, handling regulations/claims. Excellent communication skills and also who has customer service experience. Financial/banking background, anti money laundering, fraud. Knowledge/Experience on compliance processes, handling regulations/claims. Excellent communication skills and also who has customer service experience.



Concentric Healthcare Staffing

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Advanced Practice Division Recruiting Specialist / Perfect Attendance

  • Mar 2013 - Sep 2013

  • 100 plus out bound calls a day • Administrative Duties: Answer phones, schedule appointments, data entry, address verifications, verify time cards, new hire reporting, I-9 Audit, employment verifications, update contacts, manage ads on Career Builder customer service calls to contacts. • Recruiting Duties: Recruiting/searching for resumes, Scheduling appointments, Interviewing candidates, filing jobs, skill marketing candidates. • Marketing / Sales: Routine client check in's over phone, cold calling new customers on the phone, manage Facebook and LinkedIn, build a list of prospects on API, other networking, other sales & marketing projects as needed Show less



Bill Me Later, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Fraud Analyst / Perfect Attendance

  • Oct 2012 - Feb 2013

  Receives Inbound calls from account holders experiencing declines due to suspicious transactions or fraud leading to identity theft. Contract job. Receives Inbound calls from account holders experiencing declines due to suspicious transactions or fraud leading to identity theft. Contract job.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Fraud Analyst II

  • Mar 2004 - Oct 2011

  • Fraud Services • a. Reviews potential fraudulent accounts for the prevention and detection of possible Transaction Fraud and Identity Theft. • b. Takes appropriate corrective action through customer phone call contact to verify legitimate usage. • Fraud Applications • a. Review of Credit Bureau referrals for fraud related inaccuracies, submission of updates/corrections to the Credit Bureaus, identification of fraud. • CAST (Consumer Advanced Security Team) • a. Provided quality service, effective and efficient support to internal and external customers regarding Identity Theft claims. • b. Call center support inbound and outbound, tracking, reviewing and processing correspondence, working with internal and external customer and ITAC to resolve identity theft claims. Handles escalated calls & correspondence. • Fraud Detection • a. Reviews potential fraudulent account activity with customers over the phone for the initiation of fraud claims. Investigate and decision daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels. • Locate Services, (skip tracing & collections) • a. Primary job is collections, customer service, and other loss mitigation or recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. Show less



CoreCivic

• United States
• Public Safety
• 700 & Above Employee

• Correctional Officer / Perfect Attendance

  • Nov 1997 - Apr 2001

  Correctional Officer for Southern Nevada Woman's Correctional Facility & Eloy Detention Center & Florence Detention Center. Correctional Officer for Southern Nevada Woman's Correctional Facility & Eloy Detention Center & Florence Detention Center.