Austin Heyd

Customer Sucsess at Launchcloud LLC
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Contact Information
Location
Sandhurst, England, United Kingdom, UK

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Experience

    • United States
    • Software Development
    • Customer Sucsess
      • Sep 2017 - Present

      Customer Success Manager - developing the company to gain new business and care for existing clients Customer Success Manager - developing the company to gain new business and care for existing clients

    • New Business Development
      • Sep 2015 - Sep 2017

      Gaining new business through current leads and generating new leads for new business. Meeting with clients both on-site and at the offices to discuss projects timescales, processes and efficiencies for new and existing projects. Identifying and solving practical issues of installations on a day to day basis and leasing with many parties to get the project completed. Gaining new business through current leads and generating new leads for new business. Meeting with clients both on-site and at the offices to discuss projects timescales, processes and efficiencies for new and existing projects. Identifying and solving practical issues of installations on a day to day basis and leasing with many parties to get the project completed.

    • Duty Manager
      • Jul 2012 - Sep 2015

      Maintaining the sports club on a daily basis and overseeing each members of staffs' day to day jobs. Maintaining raptor for the centre and the members associated. within my role I kept on top of maintenance projects needed throughout the sports club, health and safety checks, cleaning, ordering of pool chemicals and maintaining and running the outdoor pool through the summer for the School and public. Maintaining the sports club on a daily basis and overseeing each members of staffs' day to day jobs. Maintaining raptor for the centre and the members associated. within my role I kept on top of maintenance projects needed throughout the sports club, health and safety checks, cleaning, ordering of pool chemicals and maintaining and running the outdoor pool through the summer for the School and public.

Education

  • University for the Creative Arts
    Graphic Communications, Graphic Communications
    2010 - 2013
  • Farnborough College of Technology
    Graphic Design, Graphic Design
    2008 - 2010
  • Sandhurst Secondary School

Community

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