Care Manager

• Mar 2022 - Present

CF-L2 Coach

• Dec 2019 - Present

• Leadership experience as a CrossFit Level 2 Coach at a gym serving approximately 150 members • Lead CrossFit classes up to 20 people while demonstrating proper knowledge of CrossFit and human anatomy • Leadership experience as a CrossFit Level 2 Coach at a gym serving approximately 150 members • Lead CrossFit classes up to 20 people while demonstrating proper knowledge of CrossFit and human anatomy

ICS Lead Supervisor

• Jan 2021 - Mar 2022

• Manage performance and development of 5 Program Supervisors and 2 Program Administrators while under the supervision of the Program Director• Directly supervise 30 Direct Support Professionals, providing coordination, coaching, and reviewing of clinical documentation to ensure caseload objectives are met• Manage caseload of 40 individuals with an Intellectual or Developmental Disability diagnosis• Assist in development and implementation of annual budget expectations, ensuring DSPs carry out the authorized services needed for these individuals• Work directly with the Managed Care Organization (MCO) to procure needed services for individuals• Responsible for production and submission of annual documentation and quarterly progress summaries to MCO to justify continued need for services; lead appeals process to secure services, as needed• Analyze organizational processes and create innovative solutions and standard operating procedures to improve efficiency• Lead training for new supervisors in Charlotte and Raleigh offices Show less

ICS Program Supervisor

• Jun 2019 - Dec 2020

• Operated under the supervision of the Program Manager to manage caseload of approximately 60 individuals that have an Intellectual or Developmental Disability diagnosis• Directly supervised 20 Direct Support Professionals providing coordination, coaching, and reviewing of clinical documentation to ensure caseload objectives are met• Worked directly with the MCO to procure need services for individuals• Responsible for production and submission of annual documentation, including Person Centered Plans, and quarterly progress summaries to MCO to justify continued need for services; lead appeals process to secure services, as needed Show less

Case Manager

• Nov 2018 - Jun 2019

• Managed caseload of approximately 60 individuals with an intellectual or developmental disability • Worked with the South Carolina Department of Disabilities and Special Needs to obtain Medicaid funded services • Carried out advocacy with relevant education and legal professionals to ensure clients received proper access to individualized educational plans (IEPs) and appropriate non-punitive support • Completed required documentation to comply with federal and state policy to determine funding and eligibility for services • Assisted consumers in accessing benefits and services by providing information about resources in the community and assisting in obtaining these resources • Provided advocacy for clients to ensure general inclusion in workplace, public and private settings, and ensure their ability to exercise all their rights Show less

CF-L1 Trainer

• Sep 2015 - Jun 2019

• Leadership experience as a CrossFit Level 1 Coach at a gym serving approximately 150 members • Lead CrossFit classes up to 20 people while demonstrating proper knowledge of CrossFit and human anatomy • Leadership experience as a CrossFit Level 1 Coach at a gym serving approximately 150 members • Lead CrossFit classes up to 20 people while demonstrating proper knowledge of CrossFit and human anatomy

Registered Behavior Technician

• Nov 2017 - May 2019

• Provided 1:1 behavioral intervention to individuals with Autism under the supervision of a Board-Certified Behavior Analyst • Obtained the Registered Behavior Technician Certification • Provided 1:1 behavioral intervention to individuals with Autism under the supervision of a Board-Certified Behavior Analyst • Obtained the Registered Behavior Technician Certification

Bridge Aide

• May 2018 - Aug 2018

From May 8th-July 27th, 2018. Aides work closely with Bridge program teachers/directors, Physical Therapist, Occupational Therapist, and Speech/Language Pathologists during the day to ensure consistency of the classroom for children with a variety of physical and mental special needs. From May 8th-July 27th, 2018. Aides work closely with Bridge program teachers/directors, Physical Therapist, Occupational Therapist, and Speech/Language Pathologists during the day to ensure consistency of the classroom for children with a variety of physical and mental special needs.

Intern

• Aug 2017 - Nov 2017

• Assisted in the planning and execution of an annual event for special needs individuals by locating and obtaining vendors and entering data for financial reports under the supervision of the Project Director • Assisted in the planning and execution of an annual event for special needs individuals by locating and obtaining vendors and entering data for financial reports under the supervision of the Project Director

Crossfit Coach

• May 2015 - Sep 2016

• Demonstrated proper knowledge of CrossFit and human anatomy as a CF-L1 Coach serving approximately 100 members • Demonstrated proper knowledge of CrossFit and human anatomy as a CF-L1 Coach serving approximately 100 members

Client Services Manager

• Mar 2015 - Sep 2016

• Obtained management and supervisory experience through managing a surf school under the supervision of the owner • Responsible for coordinating schedules, time submission, and coaching/termination of approximately 15 employees • Developed problem solving, time management, and organizational skills in customer service as the main contact point for all incoming clients and being responsible for the coordination of their services • Instructed surf and paddleboard lessons in a 1:1 and group setting Show less

Shift Supervisor

• May 2013 - Sep 2015

• Developed problem solving, time management, and organizational skills as a barista servicing an extremely high volume of customers in the spring and summer months of the year • Gained leadership skills through training incoming employees and coordinating weekly schedules • Developed problem solving, time management, and organizational skills as a barista servicing an extremely high volume of customers in the spring and summer months of the year • Gained leadership skills through training incoming employees and coordinating weekly schedules