Austin Dillon
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Bio
Experience
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Peirce Phelps
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United States
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Wholesale
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100 - 200 Employee
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May 2019 - Present
- Work with dealers to develop strategies for success and growth with Carrier / Bryant ductless products- Act as pre and post sales resource for dealers selling, installing and servicing ductless equipment- Provide expert support to TMs and Branch Managers on product, application, and sales / marketing strategies - Develop marketing / sales strategies for ductless sales - Provide market / competitive analysis information for distributorship - Understand industry demand for products relating the the ductless market - Provide feedback to vendor on marketing / program implementations / future needs. Show less
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Jul 2016 - Feb 2020
- Provide field technical support for commercial and residential unitary equipment, ductless and VRF- Provide commissioning and service support for VRF products - Provide sales/application support- Develop and provide product specific and general skills training to dealers- Maintain dealer relationships
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Delaware County Community College
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United States
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Higher Education
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500 - 600 Employee
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HVAC Instructor
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Sep 2013 - Present
- Teach courses in the HVAC/R technology diploma and degree programs - Develop curriculum for HVAC/R courses - Develop lab exercises for HVAC/R courses - Create and provide outside opportunities and resources for students - Teach courses in the HVAC/R technology diploma and degree programs - Develop curriculum for HVAC/R courses - Develop lab exercises for HVAC/R courses - Create and provide outside opportunities and resources for students
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Chadds Ford Climate Control, Inc
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United States
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Individual and Family Services
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1 - 100 Employee
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Operations Manager
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Feb 2020 - Jul 2020
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American Air Distributing, Inc.
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United States
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Wholesale
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1 - 100 Employee
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Technical Services Manager
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Mar 2012 - Jul 2016
-Coordinate and facilitate yearly training schedule -Develop and teach general and product specific training courses -Proctor and provide courses for industry certification exams -Publish monthly technical articles -Provide over the phone, counter and field support for contractors -Process and analyze warranty claims -Provide sales / application support -Maintain dealer relationships -Coordinate and facilitate yearly training schedule -Develop and teach general and product specific training courses -Proctor and provide courses for industry certification exams -Publish monthly technical articles -Provide over the phone, counter and field support for contractors -Process and analyze warranty claims -Provide sales / application support -Maintain dealer relationships
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Brightwood Career Institute
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Higher Education
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300 - 400 Employee
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HVAC Instructor
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2010 - 2012
- Taught day courses in the HVAC/R technology program - Developed curriculum and tests from the ground up for all courses - Developed lab exercises and constructed trainers for hands-on labs - Created and provided outside opportunities and resources for students - Taught day courses in the HVAC/R technology program - Developed curriculum and tests from the ground up for all courses - Developed lab exercises and constructed trainers for hands-on labs - Created and provided outside opportunities and resources for students
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Climate-Tech Heating & Cooling
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United States
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Construction
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1 - 100 Employee
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Field Service Technician
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2008 - 2011
- Field Service (troubleshooting and repair) - Equipment installation - Equipment sales/design - Trained service and installation technicians - Field Service (troubleshooting and repair) - Equipment installation - Equipment sales/design - Trained service and installation technicians
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Precision Air Heating & Cooling
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United States
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Recreational Facilities
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1 - 100 Employee
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Field Service Technician
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2002 - 2008
- Field Service (troubleshooting and repair) - Equipment installation - Equipment sales/design - Trained service and installation technicians - Field Service (troubleshooting and repair) - Equipment installation - Equipment sales/design - Trained service and installation technicians
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Infanty - Old Guard
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1999 - 2002
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Education
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University of Maryland Baltimore County
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CHI Institute-Broomall
Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician -
Kaplan University
Environmental Politics