Austin Dillon

at Peirce Phelps
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Philadelphia

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Bio

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Experience

    • United States
    • Wholesale
    • 100 - 200 Employee
      • May 2019 - Present

      - Work with dealers to develop strategies for success and growth with Carrier / Bryant ductless products- Act as pre and post sales resource for dealers selling, installing and servicing ductless equipment- Provide expert support to TMs and Branch Managers on product, application, and sales / marketing strategies - Develop marketing / sales strategies for ductless sales - Provide market / competitive analysis information for distributorship - Understand industry demand for products relating the the ductless market - Provide feedback to vendor on marketing / program implementations / future needs. Show less

      • Jul 2016 - Feb 2020

      - Provide field technical support for commercial and residential unitary equipment, ductless and VRF- Provide commissioning and service support for VRF products - Provide sales/application support- Develop and provide product specific and general skills training to dealers- Maintain dealer relationships

    • United States
    • Higher Education
    • 500 - 600 Employee
    • HVAC Instructor
      • Sep 2013 - Present

      - Teach courses in the HVAC/R technology diploma and degree programs - Develop curriculum for HVAC/R courses - Develop lab exercises for HVAC/R courses - Create and provide outside opportunities and resources for students - Teach courses in the HVAC/R technology diploma and degree programs - Develop curriculum for HVAC/R courses - Develop lab exercises for HVAC/R courses - Create and provide outside opportunities and resources for students

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Operations Manager
      • Feb 2020 - Jul 2020

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Technical Services Manager
      • Mar 2012 - Jul 2016

      -Coordinate and facilitate yearly training schedule -Develop and teach general and product specific training courses -Proctor and provide courses for industry certification exams -Publish monthly technical articles -Provide over the phone, counter and field support for contractors -Process and analyze warranty claims -Provide sales / application support -Maintain dealer relationships -Coordinate and facilitate yearly training schedule -Develop and teach general and product specific training courses -Proctor and provide courses for industry certification exams -Publish monthly technical articles -Provide over the phone, counter and field support for contractors -Process and analyze warranty claims -Provide sales / application support -Maintain dealer relationships

    • Higher Education
    • 300 - 400 Employee
    • HVAC Instructor
      • 2010 - 2012

      - Taught day courses in the HVAC/R technology program - Developed curriculum and tests from the ground up for all courses - Developed lab exercises and constructed trainers for hands-on labs - Created and provided outside opportunities and resources for students - Taught day courses in the HVAC/R technology program - Developed curriculum and tests from the ground up for all courses - Developed lab exercises and constructed trainers for hands-on labs - Created and provided outside opportunities and resources for students

    • United States
    • Construction
    • 1 - 100 Employee
    • Field Service Technician
      • 2008 - 2011

      - Field Service (troubleshooting and repair) - Equipment installation - Equipment sales/design - Trained service and installation technicians - Field Service (troubleshooting and repair) - Equipment installation - Equipment sales/design - Trained service and installation technicians

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Field Service Technician
      • 2002 - 2008

      - Field Service (troubleshooting and repair) - Equipment installation - Equipment sales/design - Trained service and installation technicians - Field Service (troubleshooting and repair) - Equipment installation - Equipment sales/design - Trained service and installation technicians

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Infanty - Old Guard
      • 1999 - 2002

Education

  • University of Maryland Baltimore County
  • CHI Institute-Broomall
    Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
  • Kaplan University
    Environmental Politics

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