Experience

Share the Struggle
• United States
• Mental Health Care
• 1 - 100 Employee
• Marketing Director

  • Aug 2023 - Present


Serendipity Sales

• United States
• Advertising Services
• 1 - 100 Employee

• Brand Manager

  • May 2022 - Oct 2023

  I'm supposed to say all the activities that everybody does at a job like this... blah, blah, blah. What did I do when things weren't spelled out and when there wasn't a quick fix? Here are some highlights: - Solved a client Google Analytics (GA) lead quality issue to completely rewrite the conversion process, implementing an offline conversion and lead scoring process that tripled the # of qualified leads and paying customers - Integrated countless webhooks and workflows for manual systems to automate client progressions and streamline the lead acquisition process (yes, I just problem-solved. That's life, and any business needs it; might as well find someone who enjoys it, like me:)) - Resolved email sending issues (from domain to inbox) that revived client domains and shattered open rate records... internal records, lol. I'm not a magician. - Committed to a 3-day conference (Salesforce Connection in Chicago) as a new hire that saw me using my skills as a "business development rep" for one of my brands. I didn't know what I was doing, I was uncomfortable, I persevered. I used my creative skills to develop a funnel strategy for conference attendees after the event to capitalize on our efforts. Show less



Point Loma Nazarene University

• United States
• Higher Education
• 700 & Above Employee

• Shuttle Drive - Mechanics Assistant

  • Jan 2022 - Jun 2022

  Campus Facilities - Point Loma Nazarene University Safety/Commitment - Adheres to campus policies and provides safe transportation for students in a manner that upholds employers' mission and values. Punctuality/Preparedness- Arrives to work on time with a willingness and commitment to tackle the shift's opportunities and challenges Campus Facilities - Point Loma Nazarene University Safety/Commitment - Adheres to campus policies and provides safe transportation for students in a manner that upholds employers' mission and values. Punctuality/Preparedness- Arrives to work on time with a willingness and commitment to tackle the shift's opportunities and challenges



The Cheesecake Factory

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Jun 2017 - Jan 2020

  Server - Food Runner - Lead Cashier - Baker - Lead Host The Cheesecake Factory Customer service/Communication - Facilitated excellent guest experiences by providing timely, efficient, and positive service Teamwork/Leadership - Led teams of employees at the front desk through a fast-paced environment of seating and greeting guests Working Under Stress - Coordinated and distributed to-go orders for one of the three highest-grossing (to-go) stores in the restaurant chain Fast learner - Memorized and accommodated guest requests based on a 200+ item menu Show less