Aurora Rogers

Menswear Manager/ Assistant Store Manager at Wedding Shoppe, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area

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Credentials

  • Basic Life Support for Healthcare Providers (BLS)
    Lakeview Hospital
    Mar, 2022
    - Nov, 2024
  • Certified Phlebotomy Technician (CPT)
    Phlebotomy Training Specialists
    Mar, 2022
    - Nov, 2024
  • Nursing Assistants, Certified (CNA 1)
    American Red Cross
    Mar, 2022
    - Nov, 2024
  • Medical Terminology
    Des Moines University
    Feb, 2022
    - Nov, 2024
  • Notary Public
    Washington County, Minnesota
    Jan, 2018
    - Nov, 2024

Experience

  • Wedding Shoppe, Inc.
    • United States
    • Retail
    • 1 - 100 Employee
    • Menswear Manager/ Assistant Store Manager
      • Oct 2019 - Present

      · Coordinated with peers in difficult situations to ensure customer satisfaction and retention. · Executed strategies to build, develop, and retain winning teams and create a successful business with noticeable growth.· Implemented the use of a new business model by coordinating a partnership with a vendor that vastly improved the business and customer satisfaction. ·Working with vendors to understand processes, products, and mutual expectations.·Assisted in day-to-day activities throughout all departments.

  • Quarry Hill Advisors
    • United States
    • 1 - 100 Employee
    • Client Service Associate
      • Dec 2018 - Sep 2019

      I serve our clients in all day to day functions. Acting as a liaison between the clients and the firm and is responsible for providing operational and service support. Assists in all areas of client service including opening new accounts, collecting and processing client data, and on-boarding new clients. Duties include:• Manage incoming calls• Schedule client appointments• Prepare for client meetings• Entering notes and tasks into our CRM• Maintain and organize client records• Handle client service issues as they arise• Handle client meeting follow-up tasks as delegated• Manage new client onboarding process• Filling out account applications and obtaining e-signatures from clients• Ordering office supplies• Manage office technology and servicing• Manage client recognition cards and gifts

  • Luxury Garage Sale
    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Client Relations Account Executive
      • Feb 2018 - Nov 2018

      *Developed, managed and maintained relationships with new and potential clients to build company inventory and achieve monthly acquisition goal. *Used Salesforce.com to communicate to clients; created reports to effectively organize clientele.*Understand and utilize LGS internal operations for item processing. *Generated new business using innovative customer acquisition strategies including hosting on and off-site events, networking, and self-sourcing new clients.

    • Stylist
      • Jan 2017 - Feb 2018

      * Provided personalized and professional fashion styling recommendations to clients.* Generated new business using innovative customer acquisition strategies including hosting on and off-site events, finding styling and lifestyle partners, networking, and self-sourcing new clients.* Used Salesforce.com to manage and communicate to clients; analyzed buying trends to daily clientele.* Provided operational support including daily paperwork reconciliation and other operational tasks.* Maintained a high level of visual merchandising and housekeeping standards.

    • Inventrory/Operations
      • Sep 2016 - Feb 2018

      *Properly ticket and display inventory on the floor and ensure safety when stored in the back. *Merchandise sales floor and mannequins maintaining store visual standards on a bi-weekly and monthly rotation. *Used Salesforce.com to manage incoming and outgoing inventory as well as appropriately ship orders using both USPS and FedEx.*Properly document all cash transactions in the store making sure that necessary deposits are made and receipts are recorded. Reconciling card transactions from the day prior at the beginning of every day.*Managed the store phone. Took incoming calls and distributed messages accordingly.* Ordering supplies while staying on budget.

  • Nordstrom
    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Department Manager
      • Feb 2016 - Sep 2016

      BP/ SAVVY/TOPSHOP (Young Contemporary) *Assisted department manager in recruiting and building a team of salespeople. Taught selling and lead by example to empower employees to meet sales goals as well as meeting personal sales goals. *Assist department manager with inventory processing, merchandising, and reducing shrinkage goals. *Assisted in scheduling employees and finding a replacement if someone was unavailable for their shift *Worked with my direct managers to troubleshoot various issues both with technology and unhappy customers and found unique and thoughtful ways to show client appreciation in a corporate setting

    • Retail Sales
      • Aug 2015 - Feb 2016

      *Achieved monthly sales goals by delivering excellent customer service. Provided honest and confident feedback to customers regarding merchandise style and fit. *Opened Nordstrom Reward accounts to build repeat business.*Worked with a team of sales associates to ensure each customer receives the best service possible and all department duties are completed.*Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning.

    • Service Experience
      • Mar 2015 - Aug 2015

      *Provided troubleshooting on the sales floor for both customer issues and technology glitches.*Managed multi-line phone system, transferring calls to the appropriate department.*Motivate, train, and inspired coworkers to adopt store policies and initiatives, helped create and distribute incentives.*Helped establish a service bar located in-store for customer service needs. Assisted customers with transactions as well as making sure that their feedback, both good and bad, was delivered to the correct person.

    • Personal Stylist Assistant
      • Nov 2014 - Mar 2015

      *Assisted customers with sales, returns, and other transactions for the store styling team.*Helped to draft and send emails to clients highlighting upcoming events and promotions. *Managed the stylist phone line. Answering questions, scheduling appointments, and delivering messages as necessary*Helped pull and set up dressing rooms for client appointments. Returned merchandise to the sale floor.*Maintained cleanliness and organization in the backroom to ensure all inventory is accounted for and kept properly.

  • A Splash Of Ro
    • Blogger
      • Sep 2013 - Jan 2016

      This year I launched my personal blog, A Splash Of Ro. The blog includes the fashion and beauty musings of a midwestern college student writing about the trial and tribulations of finding the perfect shade of lipstick and the best fitting jeans. I often post outfits, beauty reviews, makeup tutorials, trend analysis, and other fashion based articles. This year I launched my personal blog, A Splash Of Ro. The blog includes the fashion and beauty musings of a midwestern college student writing about the trial and tribulations of finding the perfect shade of lipstick and the best fitting jeans. I often post outfits, beauty reviews, makeup tutorials, trend analysis, and other fashion based articles.

  • Valley Outreach
    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Dawn's Closet Volunteer
      • Sep 2010 - Aug 2013

      *Assisted low income clients to find clothing. *Sorting donations and making sure items were ready to be put out.*Making sure that items were in good condition.*Assisted in merchandising the floor.*Helping to identify needed items *Assisted low income clients to find clothing. *Sorting donations and making sure items were ready to be put out.*Making sure that items were in good condition.*Assisted in merchandising the floor.*Helping to identify needed items

  • Grace James Boutique
    • Sales Associate
      • May 2012 - Aug 2012

      *Drove business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of training programs, and continuous coaching.* Recruited and retained team members who are guest focused and demonstrated the ability to drive sales.* Protected the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory.*Assisted in buying product for the store and help source new vendors.

  • MN Fashion
    • Intern / Volunteer
      • Sep 2010 - May 2012

      Assisted throughout preparation of various fashion shows in event set up and take down. Worked primarily back stage steaming garments and dressing models for runway show and outfit changes throughout the show. Worked with designers, stylists, and production companies to ensure professional care and assistance with garments and accessories. Work includes model run throughs, modes castings, setting up back stage area and seating, and ushering, styling, marketing, and making pots of coffee.•2010 Fall Fashion Week Model Casting•2010 Spring Style Dash•2011Grant Whitaker Fashion Ball•2012 Little Red Dress Fashion Show

Education

  • Columbia College Chicago
    Bachelor of Arts (BA), Fashion Business
    2012 - 2015
  • The College Of Visual Arts
    Bachelor of Fine Arts (BFA), Fashion/Apparel Design
    2010 - 2012
  • St. Croix Preparatory Academy
    High School Diploma, High School
    2004 - 2010
  • Century College
    BSN, Registered Nursing/Registered Nurse
    2021 -

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