Experience

Mercer University

• United States
• Higher Education
• 700 & Above Employee

• Director of Scheduling - Mercer University Admissions

  • Aug 2021 - Present

  • Promote positive guest experience by gracefully handling a high volume of calls from prospective students and families • Share the current student perspective with audiences of over 300 families as a speaker and student panelist • Build personal relationships with prospective students to create a welcoming environment during campus visits • Ensure admissions events run smoothly by building shift schedules for ~100 student staff (beginning May 2023) • Promote positive guest experience by gracefully handling a high volume of calls from prospective students and families • Share the current student perspective with audiences of over 300 families as a speaker and student panelist • Build personal relationships with prospective students to create a welcoming environment during campus visits • Ensure admissions events run smoothly by building shift schedules for ~100 student staff (beginning May 2023)