Aurelie Tisserand

Technical Support Specialist at Mindworks
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE
Languages
  • German Full professional proficiency
  • English Native or bilingual proficiency

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Credentials

  • IBM Certified Specialist - Midrange Storage Technical Support V3
    IBM
    Apr, 2019
    - Nov, 2024
  • Cisco Network Programmability Engineer Specialist
    Cisco
    Jul, 2018
    - Nov, 2024
  • Adobe GoLive CS
    Adobe
    Sep, 2017
    - Nov, 2024
  • Cisco Unity Support Specialist
    Cisco
    Jul, 2015
    - Nov, 2024

Experience

  • Mindworks
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Specialist
      • Apr 2017 - Present

      This role will be responsible for day to day activities that enable both data centre and remote office operations, the support of IT systems, network services, business critical process and procedures that enable the delivery of customer products and services. The ideal candidate is a strongly motivated, self-starter who conducts themselves professionally and works under minimal supervision. This role will be responsible for day to day activities that enable both data centre and remote office operations, the support of IT systems, network services, business critical process and procedures that enable the delivery of customer products and services. The ideal candidate is a strongly motivated, self-starter who conducts themselves professionally and works under minimal supervision.

  • AstraZeneca
    • United Kingdom
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Operations Supervisor
      • Jan 2012 - Jan 2017

  • lastminute.com
    • Switzerland
    • Travel Arrangements
    • 700 & Above Employee
    • Administrative Assistant
      • Jan 2008 - May 2011

  • MCA
    • France
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Project Manager
      • May 2005 - May 2008

  • MN
    • Financial Services
    • 700 & Above Employee
    • Administrative Assistant
      • Jun 2001 - May 2005

Education

  • University of Maryland
    Master's degree, Information Technology
    2016 - 2020
  • University of California, Berkeley
    Associate's degree, Marketing/Marketing Management, General
    2009 - 2013
  • National University of Ireland, Galway
    Bachelor's degree, Business Administration and Management, General
    1993 - 1997

Community

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