Aurelie Milandou

Bilingual Customer Care Supervisor at Premiere Response
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Contact Information
us****@****om
(386) 825-5501
Location
Lyndhurst, New Jersey, United States, JE
Languages
  • French Native or bilingual proficiency

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Bio

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Credentials

  • Six Sigma: White Belt
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Customer Service Operations
    Essex County College
    Mar, 2017
    - Nov, 2024

Experience

  • Premiere Response
    • United States
    • Consumer Services
    • 100 - 200 Employee
    • Bilingual Customer Care Supervisor
      • Oct 2022 - Present

    • Bilingual Customer Care agent
      • Jan 2021 - Oct 2022

  • Alfa Art Gallery
    • Fine Art
    • 1 - 100 Employee
    • Public Relations Intern
      • Dec 2021 - May 2022

      Supporting the PR manager in implementing the company’s PR strategy. Creating engaging content for media releases, social media platforms, and newsletters. Updating and maintaining the company’s social media pages. Building relationships with clients and potential clients, suppliers, and the media. Supporting the PR manager in implementing the company’s PR strategy. Creating engaging content for media releases, social media platforms, and newsletters. Updating and maintaining the company’s social media pages. Building relationships with clients and potential clients, suppliers, and the media.

  • Atrium
    • United States
    • Staffing and Recruiting
    • 400 - 500 Employee
    • Retail sales Associate
      • Jun 2020 - Nov 2020

  • SSP America
    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Store shift Manager
      • Mar 2019 - Feb 2020

      • Overseeing , cashiers, shelf stockers, and other employees.• Keeping records of expenditure, sales figures, and employee performance.• Evaluating the supply and availability of stocks, and profit-margins.• Implementing measures to avoid stock damages, theft, and wastage.• Monitoring shelve stocks and product displays, and the general appearance of the store.• Investigating market trends and offering products that would appeal to customers.• Addressing customers' requests, comments, and complaints.• Motivating employees to achieve targets.• Training new staff members and scheduling shifts. Show less

    • sales Associate
      • Sep 2018 - Feb 2019

Education

  • Kean University
    Bachelor of Arts - BA, Public Relations, Advertising, and Applied Communication
    2019 - 2020
  • Essex County College
    Associate of Science - AS, Social Sciences
    2016 - 2019

Community

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