Experience

DontPayFull

• Romania
• Online Audio and Video Media
• 1 - 100 Employee

• Affiliate Manager

  • Aug 2017 - Present

  - Develop and manage DontPayFull's affiliate relationships with advertising partners via affiliate networks.- Identify and develop new online advertiser relationships while optimising the existing ones by negotiating better commission rates, program terms, and consumer offers.- Master all operational aspects of DontPayFull, including, but not limited to: product knowledge, customer experience optimization, and business analysis.- Stay in touch with the Dev. team to generate ideas of creating new backend and frontend features meant to improve both our workflow as well as users experience. - Stay vigilant to find backend and frontend bugs or errors, use Jira software to send tickets to the Dev and follow them up. - Follow and develop metrics to measure performance of our partners in relation with DontPayFull. Metrics are split into the ones based on income such as advertiser's conversion rate and those related our user's interests such as traffic (page impressions, visits, CTR plus those from Google Analytics and Google WMT).- Prepare proposals and recommendations for future business opportunities.- Stay up to date on industry trends, competitors, and online monetization strategies



Affiliate Window

• Affiliate publisher from home

  • Mar 2014 - Aug 2017

  - Promote advertisers on websites and social media by sharing their vouchers, articles and other promotional content with my audience. - Manage the business relationship between me as a publisher and the advertisers from Awin. - Work out ideas of increasing conversions and negociate better commission rates, consummer offers plus better overall terms. - Explore and apply SEO techniques meant to increase organic traffic. - Follow up and optimise performance metrics. - Backend and frontend maintenance of all the websites. - Use SEO techniques, PPC, Google Analytics and Google Websmaster Tools to target and enlarge audience.



bet365

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Customer Technical Support

  • Sep 2010 - Jun 2017

  - Provide customer support via telephone, live chat, email and web message.- Help customers to use services, advise on rules and resolve complaints. - Dealing with customer payments such as: deposits, withdrawals and transfers. - Resolve any technical issues that prevent customers from using our service- Identify customers with gambling out of control and apply responsible gambling policies. - Ensure that customers comply with the license rules regarding identity verification. - Request and verify documents to confirm customers have the legal age to use the services.