Experience

Stella's Voice

• United States
• Religious Institutions
• 1 - 100 Employee

• Charity ONG Retail Manager

  • Nov 2018 - Present

  ● Organizing all store operations and allocating responsibilities to personnel ● Supervising and guiding staff towards maximum performance ● Monitor stock levels and purchases, finances and donations and ensure they stay within budget ● Deal with complaints from customers to maintain the store’s reputation and customer satisfaction ● Inspect the areas in the store and resolve any issues that might arise ● Plan and oversee in-store promotional events or displays ● Promote Personal Development for colleagues and supporting growth Show less



International Travel Network

• United States
• Travel Arrangements
• 300 - 400 Employee

• Customer Support Representative

  • Jul 2016 - Nov 2018

  ● Cooperated with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations ● Booked reservations and collect payment/fees ● Used promotional techniques and prepare promotional materials to sell itinerary tour packages ● Deal with occurring travel problems, complaints or refunds ● Enter data into our software and maintain client files ● Network with tour operators and bank agents ● Meet profit and sales targets Show less