Experience

United States Army Public Health Command

• Defense & Space
• 1 - 100 Employee

• Boller Veterinary Treatment Facility - Animal Health Assistant

  • Sep 2022 - Present

  Responsible for the appearance and sanitation of the clinic exterior, reception area and exam rooms in order to maintain general cleanliness (to include cleaning urine, feces and blood), spot cleans as necessary. Ensures adequate supplies, and maintains patient flow for exam rooms. Greets clients, verifies patient identity, and escorts client and patient into an exam room. Positions and restrains animals for examination and treatment. Verifies patient reason for visit and prepares supplies for veterinarian examination. Obtains thorough patient history, takes records vital signs (to include temperature, pulse, respiration and blood pressure) into the veterinary treatment record. Collects and prepares diagnostic samples to include venous blood, fecal, urine and skin scrapings. Completes diagnostic testing as instructed by veterinarian or in accordance with established protocols. May assist veterinarian to provide specialized nursing care; prepare animals, instruments, and equipment for surgery; provide anesthetic monitoring; assist in diagnostic, medical, and surgical procedures; expose and develop radiographs (x-rays); advise and educate animal owners; and perform dental prophylaxes. Prepares and administers vaccinations, oral and topical medications to patients as prescribed by the veterinarian. Prepares and dispenses prescription medication according to veterinarian instructions. Applies knowledge of common topics to assist clients in solving common husbandry problems. Applies knowledge of preventive care, disease prevention, lifestyle risks, and veterinary care to provide individualized wellness counseling to clients. Assist the facility in obtaining local credentialing for surgical, anesthetic, dental, and diagnostic procedures as required by the patient load and manning of the clinic. May provide training to lower level staff. Performs other related duties as assigned. Show less



Guam Dermatology Institute

• Medical Assistant / Medical Scribe / Scheduler

  • Dec 2021 - Present

  Input details about patient histories, physical examinations, medications and other information into physical or electronic charts. Documented and initiated tests, scan and other orders. Determined correct ICD-10 and CPT codes for use in medical record. Educated patients about medications, procedures and physician's instructions. Updated patient financial information to promote accurate record keeping. Answered daily phone calls to schedule appointments and address patient inquiries. Called patients to schedule appointments, consistently double- checking information and availability. Show less



Wise Owl Animal Hospital

• Veterinary Technician / Receptionist

  • Jan 2018 - Sep 2021

  Determines animal requirements by conducting examinations and interviews; reviewing care plans and records; completing laboratory tests and studies, and diagnostic imaging. Cares for animals by taking vital signs; collecting samples; administering medications, drugs, and vaccines; bandaging and wrapping wounds. Supports animal examinations by assembling required supplies and instruments; securing and bringing animals to examination room; restraining animals; providing assistance as directed; explaining animal's status to owner. Supports operations by assembling required supplies and instruments; setting-up surgery table instruments; restraining animals; completing local/regional anesthesia; operating and monitoring anesthetic machines; hooking-up ECG monitors; preparing surgical site; placing catheters; obtaining blood gases; cleaning-up post-surgical site; maintaining sterile conditions; obtaining and verifying medications. Maintains animals by feeding and watering animals; cleaning animals' rooms, cages, and equipment; changing cages; observing for clinical signs of disease. Maintains safe, secure, healthy and humane environment by sterilizing and wrapping instruments; sanitizing and disinfecting holding and operating areas; storing sterile supplies; verifying shelf life; following standards and procedures; complying with legal regulations. Maintains animal records by documenting animal conditions, reactions, and changes; updating database. Maintains equipment by following operating instructions; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Updates job knowledge by participating in educational opportunities; monthly trainings/meetings and reading professional journals. Show less



Commonwealth Health Corporation

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Radiology Clinical Attendant

  • Nov 2016 - Oct 2017

  Manages daily activities of the radiology department reception area, including patient scheduling, registration & billing. Greet patients and direct them to appropriate departments. Obtain patient demographic, health insurances and financial data during registration. Assist and schedule test appointments for patients ordered by the physician and outside clinics. Assist patient in understanding charges for services rendered. Ensure all patients are prepared prior to procedure exams. Escort patients to exam room and act as interpreter if needed. Make certain that daily patient log sheets are accurate for Admission and Discharge Department and Billing Department. Prepare end of the month department statistics while making sure every patient is accounted for. Log hand hygiene audit for Infection Control Department. Receive, sort and deliver patient’s radiology reports to hospital wards and clinics. Closely work with Guam Radiology Consultants staff and assist in daily duties. Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned. Familiar with medical terminology and current procedural terminology (cpt) codes. Office equipment used are desktop computer, telephone, printer, scanner, copy and fax machine, and paper shredder. Computer software used are Microsoft Office and Excel, PIMS Clinical Scheduling, and Ramsoft. Show less



Blue Lagoon Realty DBA Mango Resort

• Front Desk Clerk

  • Jul 2016 - Oct 2017

  Manage registration process of all guests which include, check in and out guests appropriately. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Manage accurate accounting of all rooms, take reservations over telephone and in person. Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions. Compute bills and take cash, credit card, and manual payments. Confirm reservations with travel companies Expedia, Agoda, Booking.com, Russia Guam Tours, Belka Tours, Aquamir travel, TravelEx, and Century Tours. Prepare accommodations for airline distressed passengers from Cape Air, Jeju Air and Asiana Airlines. Assist housekeeping with daily room, supplies, and key inventory. Office equipment used are desktop computer, telephone, printer, scanner, copy and fax machine, cash register, credit card machine. Computer software used are Libre Excel and Word and Mango Resort Reservation System. Show less



Tinian Dynasty Hotel & Casino

• Northern Mariana Islands
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Public Relation Assistant

  • Apr 2015 - Aug 2015

  Explanation of the casino, and issuing player cards, handle special coupons, and any other business to our guests. Responsible for preparing client’s files and ensuring all information for patrons is current and effective. . Tracking and issuing player cards for new and existing accounts Book charter flights with hotel and food packages. Make certain that the office is efficient and systematic, as well as stocked and organized. Ensure the safety and security of guest and employees. Office equipment used are desktop computer, telephone, printer, scanner, copy and fax machine. Computer software used are Microsoft Word, Excel and Outlook. Show less



Dizzy Inc DBA DNA Evolution

• Sales Associate

  • Jul 2013 - Jan 2015

  Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, outstanding customer experience, and operational expectations Maintaining personal and productivity goals Connects with every customer by asking open-ended questions to assess needs Ability to learn and share expertise of products and trends to fit customer’s needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment. Store equipment used are desktop computer, cash register and credit card machine. Sales software used is Point of Sales System. Show less



Dewan Enterprises DBA Leila's Lingerie

• Sales Associate

  • Mar 2009 - Jun 2013

  Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers. Achieving established goals. Directing customers to merchandise within the store. Increasing in store sales. Superior product knowledge. Maintaining an orderly appearance throughout the sales floor. Introducing promotions and opportunities to customers. Cross-selling products to increase purchase amounts. Show less



Foot Locker, Inc.

• United States

• Sales Associate

  • Jul 2011 - Dec 2011

  Fast paced customer service environment. Provided honest and positive feedback to customers regarding the best products that fit the customers’ expectations. Also assist in processing daily shipments. Fast paced customer service environment. Provided honest and positive feedback to customers regarding the best products that fit the customers’ expectations. Also assist in processing daily shipments.