Aung Pyai Phyo Zaw
Senior Information Technology Officer at Goldenduck International Co. Ltd- Claim this Profile
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English Professional working proficiency
Topline Score
Bio
Credentials
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International Diploma In Computer Engineering (IDCE)
Informatics Academy Pte LtdDec, 2006- Nov, 2024 -
Cisco Certified Network Associated {(CCNA) 200-120}
CiscoFeb, 2015- Nov, 2024
Experience
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Goldenduck Group
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Thailand
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Senior Information Technology Officer
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Sep 2018 - Present
Assisting IT system to the Cinema engineer in planning and implementing cinema projects. Providing day-to-day support coverage to end users ranging from software and network support, hardware, troubleshooting resolution. Perform network maintenance and system software upgrades. Install and configure the server OS, firmware, playback servers, routers, switch, projector and other network devices. Configure the TMS server (Theatre Management System) and creating VLAN for one is management network and other one cinema content data in same manage switch for ensure the faster data flow and avoid the conflict data. Mostely troubleshooting connection problem which is between cinema projector, playback server and audio system such as layer 1, layer 2 and 3 problem. Troubleshooting the problem which is not only IT system but also the whole cinema system such as projector electronic circuit board error, Audio processor, playback server and so on. Doing the preventive maintenance for cinema system and networking in myanmar. Show less
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Frontiir
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Myanmar
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Technology, Information and Internet
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400 - 500 Employee
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Senior Associate Engineer
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May 2017 - Aug 2018
- Leading the BI (Business Internet) Provisioning Team as well as team management. - Making the weekly installation report to Manager. - Communicate with other cross team as outdoor wireless team, Sale Team, customer service, NOC and system team. - Preparing the weekly installation schedule for daily installation and assign duty to engineer. - Handle troubleshooting problem and help to installation engineer to be successful when outdoor engineer going to customer places for installation. - And take the responsibility for my team and discuss every Monday meeting with other cross team for sync up. - Help to team engineer each other to follow up the TT tickets for troubleshooting and other work order purpose. - Doing the new site provisioning router, CPE and other infra setup configuration such as ( vlan tagging port, carry the vlan from switch by switch to customer site). - Testing bandwidth for make sure the PPPoe session for customer site router in provision stage. - Doing the Bandwidth Upgrade, downgrade, suspend or termination process of customer as per sale team request Show less
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ZTE Corporation
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China
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Telecommunications
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700 & Above Employee
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IP CORE network enginee
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Oct 2016 - Feb 2017
- Monitor and classified the type of alarm (Critical alarm, Major alarm, Minor alarm and warning alarm) by using U31 (Netnumen software). - Maintenance and monitor the ZTE device ( ZXR10 5900E , ZXR10 8900E Series, ZXR10 M6000-S Series). - Maintenance and troubleshoot the BTS site problems, which sites are problem concern with (2g and 3g) issue and other are causing by power issue, microwave issue or transmission issue. - Help to front office engineer to create TT tickets for troubleshooting and other work order purpose. - Doing the new site integration for 2g and 3g with other RAN team and PTN team member. - Modified and check the VLAN configuration about (2g, 3g and OM link). - Prepare MOP (method of procedure) for link expansion, migration and cutover services (active/standby) of the live network. Show less
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Huawei
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China
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Telecommunications
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700 & Above Employee
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Datacom Network Engineer
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Aug 2015 - Sep 2016
- Monitor and classified the type of alarm (Critical alarm, Major alarm, Minor alarm and warning alarm) of whole MPT telecom network by using U2000 (NMS software). - Maintenance and troubleshoot the BTS site problems , which sites are problem concern with (2g and 3g) issue and other are causing by power issue, microwave issue or transmission issue. - Doing the QoS experiment report and shaping at congested microwave link. - Create and resolve RFC & SR tickets for troubleshooting and to take a technical advice from GTEC or MTEC as requested by customers for optimization purpose. - Modified and check the VLAN configuration about (2g, 3g and OM link) and the fiber optical power between ATN and RTN. Support the site engineer (SE) to help Integration and troubleshooting of RTN, ATN and CX-X3 for on air sites. - Prepare MOP (method of procedure) for link expansion, migration and cutover services (active/standby) of the live network. And then, according the MOP we are doing the night operation. - Support the customer requirement such as technical requirement and information. - Analyse the network traffic and making the monthly bandwidth utilization report to customer for busy hours and idle. - Perform the patch upgrade of router (RSG, CSG, ASG) and Switch (S9300). - Communicate and support with other brother team (core dept., wireless dept., microwave dept.) to do the operation. Especially support to RAN and PS Core project team for RNC expansion and network optimization. - Configuration all kinds of IP routing protocol (OSPF,ISIS,BGP,MPLS,L3VPN/L2VPN) and doing the hardware replacement of damage LPU or MPU card at router and switch. - Perform system configuration and testing, checking the RSL and TSL rate in microwave RTN and their down link site. End to end integration test and interoperability test with customers - Record and process escalation reports for live network outages (fiber cut and other route flapping), carry out post outages investigation Show less
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Shwe Than Lwin Group (Sky-it Company)
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No(149/C), Ya Zar Di Yit Street, Botataung Township,Yangon
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Senior Network Engineer
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Aug 2011 - Jul 2015
- Configure and troubleshoot the satellite user terminal (UT) as well as satellite modem. - Monitoring the connection link (Es/No, Rx Signal Strength, Rx Lock, Rx/Tx - Bytes, Rx/Tx Bit Rates) and bandwidth status by using web based graphical user interface (GUI) and webpro server(Web Provisioning System). - Monitoring Cacti Server and Cisco SCE Bandwidth Management - And also I am going to survey site to survey the location and line of sight between dish and our satellite position. - Resolve and Find solutions for heavy customer complains and MPS Installer for internet connection speed - Sometime, if needed I’m going with service engineer to troubleshooting site for complain about mostly slowing connection and other hardware error or LAN troubleshooting. - Installation the satellite dish and running IUAT software to be initiate the location latitude and longitude with Thaicom-4 satellite using RF cable (RG-11/RG-6). - Cooperate with other ISP Yatanarpon Teleport and MPT - Cooperate with other team (VOIP Team,After Sale Service Team and Customer Service Team) in my office. - Assigning and Schedule duty to other team members - Technical support to our customer and installer from RSP (Regional Service Provider). - Efficient delivery of customer services and on site IT support. Show less
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Network Engineer
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Sep 2007 - Jun 2011
- establishing the networking design for the cyber cafe. - install the server and client software for all computers. - Laying cable and implementation for whole network cyber cafe. - maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling the software and antivirus upgrades. - Configuration of routing and switching equipment. - establishing the networking design for the cyber cafe. - install the server and client software for all computers. - Laying cable and implementation for whole network cyber cafe. - maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling the software and antivirus upgrades. - Configuration of routing and switching equipment.
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Education
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2002 - 2003
Government Technology College (Hmawbi,Yangon)
A.G.T.I (Electronic Engineering), Electronic and Communications Engineering -
2004 - 2005
University of East Yangon(Tarwa)
B.Sc (Physics), Engineering Physics -
1995 - 2000
B.E.H.S No (5) Tarmwe
Matriculation
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