Augusto Canales Romero

Microsoft Engineer at ExactlyIT Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Aguascalientes, Aguascalientes, Mexico, MX
Languages
  • English Native or bilingual proficiency

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Credentials

  • SCRUM Foundation Professional Certificate
    CertiProf
    Nov, 2022
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Aug, 2021
    - Nov, 2024
  • Help Desk Professional Certificate - HDPC™
    CertiProf
    Aug, 2022
    - Nov, 2024
  • Help Desk Professional Certificate - HDPC™
    CertiProf
    Aug, 2022
    - Nov, 2024
  • Microsoft Certified: Identity and Access Administrator Associate
    Microsoft
    Mar, 2022
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Jan, 2021
    - Nov, 2024

Experience

  • ExactlyIT, A Converge Company
    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Microsoft Engineer
      • May 2021 - Present

  • Grupo Modelo S.A. de C.V.
    • Mexico
    • Food & Beverages
    • 700 & Above Employee
    • Active Directory and Security Consultant
      • Mar 2018 - May 2021

  • Tata Consultancy Services
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Wintel Administrator
      • Dec 2017 - Mar 2018

  • Softtek
    • Mexico
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Windows SysAdmin
      • Dec 2015 - Dec 2017

  • T-Systems México
    • Mexico
    • Information Technology & Services
    • 700 & Above Employee
    • 1st Level Support Operator
      • Dec 2013 - Nov 2015

      Descripción: Resolución y reasignación de tickets -Parcheos sobre sistemas Windows -Monitoreo y mantenimiento de servidores Windows (2003, 2008, 2012) y Unix. -Generación de reportes avanzados en Excel. -Creación y reseteo de usuarios (Windows y Unix). -Reporteo - Reinicio de múltiples servidores por mantenimiento preventivo y correctivo. Descripción: Resolución y reasignación de tickets -Parcheos sobre sistemas Windows -Monitoreo y mantenimiento de servidores Windows (2003, 2008, 2012) y Unix. -Generación de reportes avanzados en Excel. -Creación y reseteo de usuarios (Windows y Unix). -Reporteo - Reinicio de múltiples servidores por mantenimiento preventivo y correctivo.

Education

  • Benemérita Universidad Autónoma de Puebla
    Bachelor’s Degree, Computer Science
    2007 - 2013
  • Benemerita Universidad Autonoma de Puebla
    Bachelor's degree

Community

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