Augusta Chibuike

Account Manager at Ellae Branding Agency
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Location
Lekki, Lagos State, Nigeria, NG

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Experience

    • Nigeria
    • Design
    • 1 - 100 Employee
    • Account Manager
      • Apr 2023 - Present
    • United States
    • Events Services
    • 1 - 100 Employee
    • Event Coordinator
      • Apr 2021 - Apr 2023
    • Kuwait
    • Food and Beverage Services
    • 1 - 100 Employee
    • Event /Project Coordinator
      • Nov 2017 - Feb 2021

      1.Plan and coordinate events to the specifications of the client 2. Come up with creative ideas and sell to prospective clients 3. Supervise and ensure delivery on the part of vendors 4. Manage the company’s social media pages and Create ideas to increase the digital engagement 1.Plan and coordinate events to the specifications of the client 2. Come up with creative ideas and sell to prospective clients 3. Supervise and ensure delivery on the part of vendors 4. Manage the company’s social media pages and Create ideas to increase the digital engagement

    • Customer Service Representative
      • Apr 2016 - Nov 2016

      1.Performed daily outreach calls to clients to verify information, received update on recovery process, and to offer or give any assistance needed. 2. Provided excellent customer service to both staff and customers whilst supporting the enhancement of customer retention, satisfaction, revenue, and profitability objectives of CCSNL. 3.Resolved over 50 customer problems on a daily basis, by providing up to date, accurate and appropriate information and provided customer feedback to management for improvement Show less

    • Sale representive
      • Oct 2015 - Mar 2016

      1.Provided superior service to customers by responding to requests, inquiries, suggestions, and concerns. 2.Continuously established and maintained an excellent network of business relationship as a result of extensive interaction and communication with clients leading to increased sales productivity. 1.Provided superior service to customers by responding to requests, inquiries, suggestions, and concerns. 2.Continuously established and maintained an excellent network of business relationship as a result of extensive interaction and communication with clients leading to increased sales productivity.

Education

  • nnamdi azikiwe university awka
    2011 - 2015

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