Experience

CDcare (Techstars '22)

• Nigeria
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Dec 2022 - Present



Optiva Capital Partners Ltd

• Nigeria
• Investment Management
• 500 - 600 Employee

• Customer Relationship Management Executive

  • Sep 2021 - Sep 2022



First Bank of Nigeria Ltd.

• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Dec 2019 - Jul 2021



Amec Hopewell Resources

• Lagos State, Nigeria

• Graduate Executive Assistant

  • Nov 2017 - Nov 2019

  Loan processing and disbursement. Preparing mails, writing memos and dispatch/reception of letters. Onboarded new temps by entering employee information into systems. Worked with customers to understand needs and provide excellent service. Marketing and introduction of services to new customers. Actively listened to customers' requests, confirming full understanding before addressing concerns. Loan processing and disbursement. Preparing mails, writing memos and dispatch/reception of letters. Onboarded new temps by entering employee information into systems. Worked with customers to understand needs and provide excellent service. Marketing and introduction of services to new customers. Actively listened to customers' requests, confirming full understanding before addressing concerns.



National Agency for Food and Drug Administration and Control (NAFDAC)

• Nigeria
• Government Administration
• 100 - 200 Employee

• Executive Secretary

  • Oct 2016 - Sep 2017

  Worked with Senior Management to initiated new projects and assist in various processes. Volunteered to help with special projects of varying degrees of complexity. Trained undergraduate students on the daily activities and outgoing of the agency. Responded to emails and other correspondence to facilitate communication and enhance business processes. Prepared appointment letter for intern pharmacists. Worked with Senior Management to initiated new projects and assist in various processes. Volunteered to help with special projects of varying degrees of complexity. Trained undergraduate students on the daily activities and outgoing of the agency. Responded to emails and other correspondence to facilitate communication and enhance business processes. Prepared appointment letter for intern pharmacists.