Diamond Fasteners

• Sep 2020 - Present

Diamond Fasteners is an ISO-9001:2000 and AS-9100 distributor of Aerospace Fasteners, components and electronic hardware. We are also an ISO certified company. Our products include aerospace and aircraft fasteners, standard and special fasteners, self-locking nuts, nut plates, hex nuts, rivets, spacers, washers, panel fasteners, bolts, grommets, handles, retaining rings, o-rings, sem screws, vented screws, bearings, clamps, clips and bushings. Also available are precision machined parts, threaded inserts and thread repair kits and tools. Our products meet Military Specs, and we offer a full line of Mil Spec hardware and fasteners. Just in time delivery is also available. All parts are available with full certifications and DFAR compliant 252.225-7008, 252.225-7009, 252.225-7010 Show less

Vice President, Cluster Branch Manager

• Feb 2016 - Dec 2019

Overseeing multiple branches simultaneously, I provided leadership regarding all aspects of operations, sales performance, and client satisfaction. Acting as Business Relationship Manager, I developed a strong business acumen and forged in-roads with high net worth individuals and businesses. Key accomplishments include: • Ranked #1 in Suffolk County for New to Bank Business Relationships (2018, 2019) • Ranked #2 in the United States for mortgage units booked (2016) and #3 (2017) • Consistently scored 92 or higher in customer satisfaction from a low of 75 prior to joining • Leveraged a strong network of high net worth individuals and businesses to grow deposit base from $200MM to $250MM over an 18-month period Show less

Vice President, Financial Center Manager

• Oct 2007 - Feb 2016

Over 13+ years with Bank of America, I served in various operational and sales-centric roles of increasing responsibility. As a result of consistently exceeding objective measures of performance, I received several promotions, culminating in the VP, Financial Center Manager role.In this position, I led the sales, business development, personnel, and operational functions of a large NYC flagship branch serving many high-profile clients and with a deposit base greater than $500MM. In close collaboration with Senior Leadership, I developed division-wide service protocols and sales practices in addition to rebuilding the investment referral process at an area level. I also cultivated and maintained successful working partnerships with executives and partners to align banking center teams to corporate strategy and improve efficiencies. These efforts ensured optimal performance in sales productivity, employee retention, and regulatory compliance.• Consistently exceeded all sales targets and awarded up to 150% of targeted bonuses quarterly Show less

Assistant Vice President, Financial Center Manager

• Jul 2005 - Oct 2007

As AVP, Financial Center Manager, I successfully led a Long Island Banking Center. This entailed coaching associates in career development through continued succession planning, on the spot recognition, ongoing feedback, and responding to individual performance assessments in a regular and timely fashion. I also recruited, hired, and trained new personnel.• Increased customer service scores from 56% to 90% satisfaction• Led team to an increase of 22% YoY through an aggressive sales and marketing strategy by leveraging competition position and complex relationship of the market area, customers, and competitors Show less

Personal Banker/Assistant Manager

• Jun 2002 - Jul 2005

Selling the full breadth of banking/investment products, I consistently exceeded individual sales and service goals while increasing sales and achieving operational excellence in all Banking Centers.

Call Center Representative

• 2000 - 2002

Junior Broker

• 1999 - 2000