Audrey Avalena

Office Administrator at Ontario Association of Child and Youth Care
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Location
Hamilton, Ontario, Canada, CA

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Credentials

  • Workplace Hazardous Materials Information System (WHMIS)
    Ontario Ministry of Labour
    Mar, 2020
    - Sep, 2024
  • Hospice Aide
    Philip Aziz Centre
    Jun, 2018
    - Sep, 2024
  • Naloxone Rescue Kit Training
    South Riverdale Community Health Centre
    Feb, 2017
    - Sep, 2024
  • Crisis Prevention and Intervention
    Crisis Prevention Institute
    Dec, 2016
    - Sep, 2024
  • CPR & AED
    Rescue 7 Inc.
    Oct, 2016
    - Sep, 2024
  • Creating Authentic Spaces: A Gender Identity and Gender Expression Inclusion Workshop
    The 519
    Jun, 2016
    - Sep, 2024
  • Emergency Preparedness For Workers
    Canadian Centre for Occupational Health and Safety
    Mar, 2016
    - Sep, 2024
  • Fire Safety
    Canadian Centre for Occupational Health and Safety
    Mar, 2016
    - Sep, 2024
  • Violence in the Workplace
    Canadian Centre for Occupational Health and Safety
    Mar, 2016
    - Sep, 2024
  • AODA Accessible Customer Service - Accessibility for Ontarians with Disabilities Act (AODA)
    Canadian Centre for Occupational Health and Safety
    Mar, 2015
    - Sep, 2024

Experience

    • Canada
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Office Administrator
      • Jan 2020 - Present

      Created and maintained efficient office organizational processes.Revamped social media presence and processes leading to exponential growth. Supported and maintained both the back and front ends of website oacyc.org and was instrumental in the creation of the new website and its launch in September 2020. Digitized and created archival process for all historical documents and memorabilia.Supported creation of Policy and Procedures Manual. Streamlined Membership Application and Renewals processes.Maintained website content by updating member information, events, job postings, etc. Substantial experience of planning, composing and presenting captions within video editing software.Coordinated with Board Members on subject matters relating to provincial legislation and regulation.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Director of Non-Profit Relations
      • Feb 2018 - Mar 2020

      Nova Society is a not-for-profit organization that empowers women to take charge of their personal and professional development. Women tend to prioritize the needs of others at the expense of satisfying their own. Women are taught and expected to nurture and please those around them, so they pour their energy into other people while neglecting themselves. Eventually, this self-neglect leads to exhaustion and burn out. Companies stand the risk of losing star performers if they do not address this risk and provide women with the support they need.Nova Society creates spaces for women in organizations across all industries to make time for themselves. We provide women with a place to relax, network and form meaningful connections with other women, and develop concrete skills to help them advance their careers. Organizations benefit when their female employees attend Nova Society's events and return with new ideas, broadened networks and recharged minds.

    • Canada
    • Religious Institutions
    • 1 - 100 Employee
    • Administrator
      • Sep 2017 - Apr 2019

      Scheduled, promoted and supported onsite events I.e. funerals, fundraising events, parties, galas, weddings, etc.Analyzed charitable projects and contributed experience for their enhancement and advancement.Served as point of contact for (large investment) individual donor and legacy giving campaigns.Provided advice and support in developing fundraising goals, strategies and operation plans.Prepared marketing and promotional materials and distributing them through various channels.Facilitated concerts, rehearsals, studio recording times and provides professional support and information to musicians, investors and general public.Subject matter expert on diversity and inclusion in workplace. Improved efficiency and maintained an organized and healthy work space at all times.Supported Grace by volunteering and donating time during fund raising initiatives.Outputted weekly documents I.e. leaflets, print media, email newsletters.Organized relevant office training I.e. police screenings, sexual misconduct seminars, etc.

    • Canada
    • Non-profit Organization Management
    • 700 & Above Employee
    • Shift Supervisor - Residential Care Worker (RCW)
      • Oct 2015 - Sep 2017

      Provided service with dignity and respect to rehabilitation clients, homeless, and under-housed persons.Managed and schedule shifts, vacations, lieu time, and coverage of Residential Care Workers. Used extensive knowledge of all provincial and federal office management policies and procedures.Organized spaces and materials used for Marijuana's Anonymous, Alcoholics Anonymous, Cocaine Anonymous, and Narcotics Anonymous meetings.Acted as community and internal link between administration in three programs under the Salvation Army Toronto Harbour Light umbrella: Transitional Housing Program, Addictions Recovery Program, and Immigrant & Refugee Services Program. Strong interpersonal and counselling skills and understanding of therapeutic approaches. Passionate about helping people move toward mental health goalsPioneered "Art & Thanks Wall" where clients and staff are encouraged to create art therapy pieces to display.Served as subject matter expert to team and management.Completed incident reports, statistics/cash reports.Compiled resources binder including information and referrals to health care, legal services, support finding alternative safe housing.Contacted emergency service personnel (ambulance, fire officials, and police) when needed. Maintained confidentiality with regard to clients/staff and Centre’s records. Supported Salvation Army ministry units by volunteering during fund raising initiatives including the Christmas Kettle Campaign and Thanksgiving Dinner Event with the Toronto Argonauts.

    • Office Manager/ Community Liaison/ Segment Host
      • Sep 2010 - Sep 2013

      Trained and led workshops in workplace, human resources, and diversity training. Created and maintained annual financial projections, budget allotment, accounts payable, and banking functions. Personally wrote all start up operating policies and procedures, as well as triennial referendum policies.Scheduled meeting coordination, travel bookings, and all accommodation arrangements as needed. Proven understanding of both the technical requirements of store operation (purchasing, inventory maintenance, shipping/receiving, and distribution). Planned and implemented fund-raising events and strategic planning endeavors. Recruited and trained volunteers and employees in professional onscreen conduct and public speaking.

    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Special Events Intern
      • Jun 2010 - Aug 2010

      Organized a 100+ Person Golf Tournament at the Royal Niagara Golf Club, Niagara-on-the-Lake. Organized a 300+ Person Cycling Event at world renowned Henley Island, Port Dalhousie.Supervised over 100 volunteers of varying ages successfully for set up, duration and take down.Personally secured sponsorships for all events. Skilled in Raiser's Edge software and used frequently.Trusted with large donations from individuals and corporations.Carried out administrative duties as assigned by supervisors. Developed, designed, implemented and maintained grassroots fundraising programs including the policies, process and procedures applicable for each program type i.e. Jump Rope for Heart, Hoops for Heart, etc.Used data analytics to develop programs that engage and increase donor acquisition, participation and revenue through the development of appropriate programs.

Education

  • Ryerson University
    Courses in Non Profit and Voluntary Management (MA), Social Sciences
    2014 - 2015
  • Brock University
    Courses in Psychology, Sociology, Social Sciences
    2008 - 2015

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