Experience

FederalEagle Vehicles

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Administration/Transportation Coordinator

  • Sep 2015 - Present

  Coordinate with Production Management to ensure completion of new vehicles prior to shipment to customer. Create/submit documents to customs and international brokerage companies to facilitate international delivery of new specialty vehicles--primarily Belgium and Canada.Coordinate and approve transport information of new vehicles to port for international delivery. Disseminate information between production team, vehicle dealers, and transport companies to schedule new vehicle delivery. Track/input data/prepare reports for weekly production staff meetings and monthly corporate meetings. Prepare new vehicle information to be entered into weekly production schedule. Document and track changes in Sales Order information to the appropriate department. Document, record, and track engineering changes applicable to current vehicle production. Review submitted sales orders for compliance/distribute any change orders as necessary to ensure accuracy of order standards.Accounting: Prepare Sales Orders and buy off on transportation invoicesRecord and submit off-site inventory of all vehicles not shipped.Perform administrative tasks for Service & Warranty department: Record/disseminate warranty claim information to customers, internal administration, and Service Center teamCommunicate effectively verbally/in writing/via phone to different departments within a corporate structure concerning warranty issues and resolutionSchedule incoming vehicles for on-site repair shop/dispatch factory field techniciansMaintain accuracy and organization to track repair data and customer information recordsRequest vehicle parts via internal inventory and third party sources Code and consolidate internal service trip and third-party repair expenses Communicate planning/repair information between SVG service team, sales, customer, and vehicle dealerAnswer/transfer phone calls, file paperwork, run credit card charges, provide price quotes, general office duties

• Trim Shop Team Member

  • Feb 2014 - Sep 2015

  Seamstress duties:Inspect, measure, assemble, and construct draperies from training/memory using an industrial sewing machineCreate custom designed patterns for hearse window draperyCreate and repair custom fitted pieces to protect vehicle parts during the conversion process (steering wheel covers, center console protectors, interior chrome fitting fixtures, door jamb covers, exterior vehicle body covers)Custom stitch interior trim pieces for multiple specialty vehicle trim packagesUpholstery:Alter and upholster multiple custom interior pieces to fit a multitude of specialty vehicle interior trim packagesUse multiple tools in order to ensure accurate and quality construction of vehicle interiors



Self-Employed

• Writer/Editor/Language Tutor

  • Aug 2009 - Present

  For hire-- I have worked in the with clients to edit and fine-tune resumes, as a tutor in English composition for college-level degree completion, and as an editor in corporate- and company-wide reports and presentation material.

• Seamstress

  • Jun 2005 - Present

  Work with customer to ensure that completed project complies with customer expectation.Design, price, and construct various costume pieces, home decor, craft items, and apparel items per customer request. Provide cost/time estimates per customer requests. Utilize various sewing and crafting techniques in order to ensure a quality product is completed in a timely manner. Sub-contract work with multiple dance studios for solo and dance group costume pieces.Measure and record body measurements to ensure proper sizing. Construct and custom fit garments from small child to adult sizes from scratch.Make alterations to off-the-rack garments for custom fit to customer.



JOANN Stores

• United States
• Retail
• 700 & Above Employee

• Operations Team Lead

  • Oct 2003 - Feb 2014

  Hire, process, train, and schedule a team of 15 + employees Store-level liason to HR/benefits departmentManage team of 3-6 daily to ensure coverage for efficiency, Guest Service, and meal/break periodsAssign daily work areas and tasks to teamAssign and enforce daily meal and break periodsMaintain and replenish inventory levelsManage store-wide Physical Inventory once a yearAssist other store locations with PI as Management RepresentativeWork with multiple departments and outside contractors to manage the liquidation and closing of 2 store locations. Communicate effectively in writing/via phone with other stores and with different departments within a corporate structure to resolve customer issuesEnforce and maintain compliance of corporate audit standardsShipping & receivingReview and submit weekly payroll records to corporate officeRecord ComplianceCash handling