Experience

Orange Business Services

• France
• IT Services and IT Consulting
• 700 & Above Employee

• IRP

  • Sep 2022 - Present

  Présidente de la commission handicap SCERapporteur de la CSSCT Business ServicesMembre de la CSSCT CSO22lue suppléante au CSEE de SCERP CSO2

• IRP

  • Jan 2020 - Dec 2022

  Présidente de la commission handicap SCERP CSO2CSSCT Business ServicesSuppléante au CSE de SCE

• Workforce Management Project Manager

  • Nov 2019 - Dec 2022

  Align CSO M2 entities on converged foundations covering IT platform, workforce reporting, Headcount and FTE volume calculationsAddress central HR & FIN requirements for M1 and M2 MBR reporting, aligning CSO with OBS standards rules while delivering first financial vision of the global workforce

• Service Catalogue Manager

  • Aug 2018 - Oct 2019

  Coordinate Service Catalogue offers and products changesTrain and support products development support teams (SIEs/SLMs)

• Senior Project Manager

  • Jan 2015 - Aug 2018

  Digitalize international Order to Bill processDrive program with customers, Sales, BU, IT and delivery teamsDrive end to end transformation program following Agile methodology Collect and prioritize requirements with stakeholders

• Large Project IT Solution Manager

  • Feb 2011 - Jan 2015

  Study and define customers ordering solutions (ServiceNow, WebSource,…)Contribute to the Marketing & Customer journey Digital Transformation

• Outsourcing Services Business Unit / Functional Consultant

  • Jan 2007 - Jan 2011

  Responsible of Phillip Morris International customer Service catalogue and billing implementation

• Messaging Services and solutions design

  • May 2001 - Dec 2006

  Support Pre-sales to build RFPStudy and implement the latest messaging technologies



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Lotus Notes administrator

  • Aug 1998 - Oct 2000