Experience

Data Trace Publishing Company

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Association Manager

  • Oct 2019 - Present

• Association Coordinator

  • May 2016 - Present



Harford Technical High School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Head Coach, Swimming

  • Nov 2009 - Present

  Developed and ran High School varsity swimming program using HCPS, MPSSAA, and NFHS rules and guidelines. Program focused on student-athlete development, where education is a priority over participation in the sport. Developed individual as well as team goals for each season. • Team won sportsmanship award 4 years in a row. • Numerous school records were broken, and re-broken. • Coached a 4 time 3a2a1a MD high school title winner. • Developed full season practice and training plan for 6 seasons. Show less


YMCA of Central Maryland
• United States
• Medical Practices
• 1 - 100 Employee
• Director of Member Services and Engagement

  • Aug 2015 - May 2016


American Academy of Home Care Medicine

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Operations

  • Jul 2014 - Aug 2015

  Maintain the association’s member database in Access as well on the association website. Am main point of contact for all members and customer service calls. Run membership reports and queries based on the needs of the association’s Executive Director. Maintain and helped develop the association’s website. Provide social media outreach to the association’s member base via Facebook, Twitter and LinkedIn. Design and send the association’s weekly e-newsletter to its membership base which is ever changing. Resolve technology issues within the office as well as trouble-shoot technology issues at the associations once a year annual meeting. Evaluate survey results and reported findings to supervisors as needed. Coordinate and edit all articles, ads, and content for bi-monthly print newsletter Frontiers. Conduct yearly audit of Academy publications to verify updated content. • Coordinated and tracked Annual Meeting sponsors from 2013 – 2015, a total of almost $300,000 in support.• Staffed planning committees and ensured the meeting met required accreditation standards. • Implemented on-site ability for attendees to live email questions to Annual Meeting speakers and moderators. • Coordinated registration and technology logistics for two association hosted meetings at the US Capitol as well as five larger Academy meetings. • Developed procedures manual on how to properly transfer and maintain our online and Access databases as well as all other office duties. • Researched and made recommendations on producing electronic publications versus print, which was used during Academy strategic planning implementation. • Researched and implemented a plan for the association’s first webinar on the Independence at Home Act, a piece of legislation the association helped develop and pass in the Affordable Care Act. This allowed Academy to host monthly webinars. • Converted the staff to an individual email system from a mass-group email system. Show less

• Director of Membership and Administrative Services

  • Nov 2009 - Jun 2014



Signode - www.signode.com

• Internal Sales Rep

  • Nov 2006 - Apr 2008

  Fielded incoming calls from customers and sales representatives into the Baltimore office. Entered orders from customers, checking inventory availability, marking orders for shipment in a timely matter, and tracing shipments. Gathered shipping information from other business unit and invoiced direct purchase orders. Acted as a liaison between outside sales representatives and manufacturer for machine orders. Maintained highlighted accounts and large user consignment accounts. Reported errors and problems with orders or accounts to sales representatives and regional managers. • Resolved several major customer issues with highlighted/consignment accounts. • Managed all direct purchase order billings. • Charged with numerous special projects. Show less