Audrey Lagos
Guest Service Agent at Le Méridien Chicago - Oakbrook Center- Claim this Profile
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Topline Score
Bio
Deana Guarino
I worked with Audrey and I couldn’t have better things to say! She was excellent at time management and was very service oriented. My time spent working on a team with Audrey at Hollywood Blvd was great- as a trainer she was very understanding and patient. She was a great team leader and always went above and beyond for her customers. Audrey is essential to any team.
Deana Guarino
I worked with Audrey and I couldn’t have better things to say! She was excellent at time management and was very service oriented. My time spent working on a team with Audrey at Hollywood Blvd was great- as a trainer she was very understanding and patient. She was a great team leader and always went above and beyond for her customers. Audrey is essential to any team.
Deana Guarino
I worked with Audrey and I couldn’t have better things to say! She was excellent at time management and was very service oriented. My time spent working on a team with Audrey at Hollywood Blvd was great- as a trainer she was very understanding and patient. She was a great team leader and always went above and beyond for her customers. Audrey is essential to any team.
Deana Guarino
I worked with Audrey and I couldn’t have better things to say! She was excellent at time management and was very service oriented. My time spent working on a team with Audrey at Hollywood Blvd was great- as a trainer she was very understanding and patient. She was a great team leader and always went above and beyond for her customers. Audrey is essential to any team.
Experience
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Le Méridien Chicago - Oakbrook Center
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United States
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Aug 2016 - Present
-Maintains professional demeanor-Excels at conflict resolution-Proficient people person-Skilled with telephone inquiries-Self-starter-Positive, energized and professional presence -Maintains professional demeanor-Excels at conflict resolution-Proficient people person-Skilled with telephone inquiries-Self-starter-Positive, energized and professional presence
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Account Executive
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Mar 2016 - Aug 2016
· Created a paid advertisement campaign· Updated and maintained business website and Facebook page· Assisted with updating files from unprocessed documents to QQ Catalyst · Created a paid advertisement campaign· Updated and maintained business website and Facebook page· Assisted with updating files from unprocessed documents to QQ Catalyst
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Hilton Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Bartender/ Banquet Server
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2013 - 2015
· Ensured that all guests are greeted in a timely, friendly, and professional manner· Used suggestive selling, and up selling techniques· Prepared and delivered all beverages in a timely manner· Assured compliance to all legal requirements· Proper cash handling· Executed the ability to work and get along with guests, fellow coworkers and supervisors· Maintained cleanliness standards· Opening and closing of the bar· Perform well when POS systems failed during service
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Box Office Trainer/ Server
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2010 - 2012
· Responsible for thorough and proper training of all newly hired employees· Efficiently works with a team or individually· Excellent customer service and communication skills· Check backs done in a timely manner· Ensured all orders were accurate and ordered promptly · Responsible for thorough and proper training of all newly hired employees· Efficiently works with a team or individually· Excellent customer service and communication skills· Check backs done in a timely manner· Ensured all orders were accurate and ordered promptly
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Community
