Experience

Floors LLC.

• United States
• Construction
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2023 - Present



The Jenkins Organization, LLC

• Austin, Texas Area

• Asst Manager

  • Oct 2019 - Jul 2023



Kia Worldwide

• South Korea
• Automotive
• 700 & Above Employee

• Service/Parts Cashier @ Southwest KIA Round Rock

  • May 2016 - Jun 2019

  My duties when I was the Receptionist included: * Answer all incoming call * Transfer the calls to the appropriate person * Take message, if the person is not available * FedEx finanacial contracts at the end of the day * Call & email customers when thier license plates & registration sticker comes in from the county * Scan documents that the service department needed done. * Help out the Finance Officers with whatever they need help with. My duties as the Service Cashier include: * Checking out customers in the Service/Parts Depts. *Closing out Repair Orders *Authorize maintenance coupons *Check in & out loaner vehicles *Scan all Repair Orders & Parts Invoices into the computer *Balance the cash drawer and run the reports at the end of the night ** Above all, I am to be courteous, friendly and always have a smile. I have experience​ with TDS loaner, Reynolds & Reynolds and VIN Solutions Show less



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• File Clerk @ Nielsen Branbridge Group

  • Feb 2016 - May 2016

  I was on contract with Neilsen Banbridge Group, helping out their Human Resource Department. I reorganized their file room, filed paper work and helped with whatever else they were needing done around the office. I was on contract with Neilsen Banbridge Group, helping out their Human Resource Department. I reorganized their file room, filed paper work and helped with whatever else they were needing done around the office.



Mission Critical Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Switchboard Operator / Receptionist

  • Apr 2007 - Apr 2013

  This company I worked at is a contractor on the Navy Base in Millington, Tn. * Receiving and directing telephone calls. * Answering calls directed to the switchboard within a timely manor. * Verifying/placing/accepting DNS phone calls that come from the soldiers stationed overseas to the their loved ones in the local area. * Maintaining surveillance over local, long distance and DSN placed calls. * Provide directory-listed information. * Placing official overseas calls. * Placing official conference calls. * Providing other duties related to the switchboard or other functions required by the government that are within the associated category. * Maintaining the phone numbers in the computer directory. Taking out the old numbers and input in the new numbers. Show less



Applegarth Books

• Millington, Tennessee

• Customer Service Representative

  • Jun 2011 - Oct 2012

  I worked this job part-time after working my job at the Navy Base. * Running the cash register. * Balance the register at closing time. * Make sure the genre areas that I was responsible for were clean, neat and orderly. * When used books were brought in and bought, we cleaned them and shelved them in the right genre areas. * I was one the employees responsible for buying used books that were clean, that didn't have any major damage and could be resold fairly quickly. * Closed up the store by making sure all the doors where locked, lights were turned off, cash drawers were counted & balanced, money was put up, store was cleaned and shelves were straight before leaving the store. * Help the customer find what book/books they are looking for and if we didn't have it, order it for them if they wanted us too. * Always be friendly, courteous, helpful and greet customers with a smile. Show less



Navy Federal Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Teller / (MSR) Member Service Representative

  • Apr 2001 - Oct 2006

  * Deposit, withdrawal or transfer money into members account. * Create Cashier's checks or Money Orders per member request. * Provide Travel's Checks when needed for member. * Maintain knowledge of all available products and services the Credit Union offers. * Open and close accounts when required. * Balance the teller drawer at the end of the shift. * Encode the checks and make sure they all balance out correctly. * Balance and replenish the money for the ATMs. * Make sure at all times to be courteous, kind and helpful to all members of the Credit Union. Show less