Audrey Horan-Buchanan

Relief Support Worker at Simon Co
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Location
Greater Glasgow Area, UK

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Experience

    • Switzerland
    • Public Relations and Communications Services
    • Relief Support Worker
      • Dec 2019 - Present

      To provide quality services to people through effective planning, monitoring, evaluation and review of their requirements in partnership with them. To provide person-centered support to people who use the service. To maintain accurate records and case notes on various systems. To promote choice, well-being and the protection of service users from the risk of danger, harm or abuse. To ensure the services comply with standards set by SCS and meet contractual and/or regulatory requirements of relevant external agencies. To contribute as part of an effective team member to the development of the activities of the service. To encourage people who use the service to take an active role in their support and in all decisions relating to them and their support. To provide support to service users that respond positively to challenging behaviour. To promote effective communication and joint working with partnership agencies to ensure the best possible outcomes for service users. To record and report information in accordance with operational guidelines and regulatory requirements. Show less

    • United Kingdom
    • Bookkeeping Assistant
      • Oct 2001 - Present

    • Bookkeeping Assistant
      • Oct 2002 - Dec 2019

      I am experienced in Sage and currently using Sage 50 Cloud Accounts and Payroll (version 25) Raising purchase and sales invoices, coding and posting to ledgerProcessing weekly payroll, submitting PAYE, VAT and Pension informationCredit control, daily banking and processing payments to suppliers and receipt of payments from customersDay to day running of a busy traffic office, dealing with the transport and distribution of goods throughout the UKVehicle tracking and post journey reporting Show less

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Consultant
      • Sep 2002 - Aug 2012

      Researching travel options and presenting the best deals in terms of requirements Ensuring all bookings and reservations are processed accurately Ability to achieve team sales and profitability objective Handling high volumes of incoming calls, upselling relevant add-ons, insurance, excursions, car hire and currency Complying with all relevant laws and travel business legislation Researching travel options and presenting the best deals in terms of requirements Ensuring all bookings and reservations are processed accurately Ability to achieve team sales and profitability objective Handling high volumes of incoming calls, upselling relevant add-ons, insurance, excursions, car hire and currency Complying with all relevant laws and travel business legislation

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