Customer Success Manager

• Mar 2023 - Present

Senior Enterprise Customer Success Manager

• Jul 2021 - Mar 2023

Enterprise, Development

• Dec 2019 - Jul 2021

At TRUCE, our unique value is our ability to enable mobile devices in ways that make us greater. Our Contextual Mobile Device Management platform provides our customers the ability to serve up allowable and productive applications, when and where they should be used, while at the same time suppressing applications that are distracting, dangerous, or out of compliance. We are excited to offer enterprises flexible enforcement of a company's mobile device policy. TRUCE is patented and operates on… Show more At TRUCE, our unique value is our ability to enable mobile devices in ways that make us greater. Our Contextual Mobile Device Management platform provides our customers the ability to serve up allowable and productive applications, when and where they should be used, while at the same time suppressing applications that are distracting, dangerous, or out of compliance. We are excited to offer enterprises flexible enforcement of a company's mobile device policy. TRUCE is patented and operates on both iOS and Android platforms, supporting more than 100,000 subscribers and some of the largest brands worldwide.

Business Development

• May 2016 - Nov 2019

The Meadows is a premier trauma and addiction treatment program for young adults and adults in operation for 40 years. We offer inpatient treatment as well as intensive workshops throughout the year. For more information go to our websites: www.themeadows.com (adult program); www.claudiablackcenter.com (young adult program); www.gentlepathmeadows.com (sex addiction program for adult males); www.willowhouseforwomen.com (sex & love addiction program for adult women); and www.rioretreatcenter.com… Show more The Meadows is a premier trauma and addiction treatment program for young adults and adults in operation for 40 years. We offer inpatient treatment as well as intensive workshops throughout the year. For more information go to our websites: www.themeadows.com (adult program); www.claudiablackcenter.com (young adult program); www.gentlepathmeadows.com (sex addiction program for adult males); www.willowhouseforwomen.com (sex & love addiction program for adult women); and www.rioretreatcenter.com (Workshops). Meadows Ranch is a treatment program for Eating Disorders including Anorexia, Bulimia, Binge Eating Disorder along with co-occurring disorders. We provide inpatient, residential and partial hospitalization for women and girls, ages 8+. Visit our website at www.meadowsranch.com. Show less The Meadows is a premier trauma and addiction treatment program for young adults and adults in operation for 40 years. We offer inpatient treatment as well as intensive workshops throughout the year. For more information go to our websites: www.themeadows.com (adult program); www.claudiablackcenter.com (young adult program); www.gentlepathmeadows.com (sex addiction program for adult males); www.willowhouseforwomen.com (sex & love addiction program for adult women); and www.rioretreatcenter.com… Show more The Meadows is a premier trauma and addiction treatment program for young adults and adults in operation for 40 years. We offer inpatient treatment as well as intensive workshops throughout the year. For more information go to our websites: www.themeadows.com (adult program); www.claudiablackcenter.com (young adult program); www.gentlepathmeadows.com (sex addiction program for adult males); www.willowhouseforwomen.com (sex & love addiction program for adult women); and www.rioretreatcenter.com (Workshops). Meadows Ranch is a treatment program for Eating Disorders including Anorexia, Bulimia, Binge Eating Disorder along with co-occurring disorders. We provide inpatient, residential and partial hospitalization for women and girls, ages 8+. Visit our website at www.meadowsranch.com. Show less

Professional Relations Representative

• Nov 2014 - Apr 2016

Business Development for McCallum Place Eating Disorder Treatment Centers includes Implementing marketing and business development campaigns; tracking sales data; maintaining promotional materials inventory; planning meetings and trade shows; maintaining databases; preparing reports. Building relationships with the behavioral health stake holders through business development and marketing initiatives. Responsible for organization and administration of marketing and community outreach to… Show more Business Development for McCallum Place Eating Disorder Treatment Centers includes Implementing marketing and business development campaigns; tracking sales data; maintaining promotional materials inventory; planning meetings and trade shows; maintaining databases; preparing reports. Building relationships with the behavioral health stake holders through business development and marketing initiatives. Responsible for organization and administration of marketing and community outreach to Missouri, Illinois, and Iowa. McCallum Place provides expert, compassionate care for the treatment of eating disorders including anorexia, bulimia, binge eating disorder and obesity related to eating disorder behaviors. Located in St. Louis, MO; Columbia, MO; and Kansas City, KS. We offer programs for males and females, adults and adolescents, as well as The Victory Program, a specific treatment program designed for athletes and dancers struggling with eating disorders. Show less Business Development for McCallum Place Eating Disorder Treatment Centers includes Implementing marketing and business development campaigns; tracking sales data; maintaining promotional materials inventory; planning meetings and trade shows; maintaining databases; preparing reports. Building relationships with the behavioral health stake holders through business development and marketing initiatives. Responsible for organization and administration of marketing and community outreach to… Show more Business Development for McCallum Place Eating Disorder Treatment Centers includes Implementing marketing and business development campaigns; tracking sales data; maintaining promotional materials inventory; planning meetings and trade shows; maintaining databases; preparing reports. Building relationships with the behavioral health stake holders through business development and marketing initiatives. Responsible for organization and administration of marketing and community outreach to Missouri, Illinois, and Iowa. McCallum Place provides expert, compassionate care for the treatment of eating disorders including anorexia, bulimia, binge eating disorder and obesity related to eating disorder behaviors. Located in St. Louis, MO; Columbia, MO; and Kansas City, KS. We offer programs for males and females, adults and adolescents, as well as The Victory Program, a specific treatment program designed for athletes and dancers struggling with eating disorders. Show less

Marketing and Communications Coordinator

• Nov 2013 - Nov 2014

Works closely with the Director of Professional Relations in Selah House’s marketing efforts. Working with and building relationships with marketing contacts in the midwest. Organize professional tours of Selah’s treatment facilities. Logistical planning of marketing conferences and events. Responsible for research and implementation of initiatives in the area of social media including blogging, web forums, Facebook and other social networking platforms. Assist in brand development and the… Show more Works closely with the Director of Professional Relations in Selah House’s marketing efforts. Working with and building relationships with marketing contacts in the midwest. Organize professional tours of Selah’s treatment facilities. Logistical planning of marketing conferences and events. Responsible for research and implementation of initiatives in the area of social media including blogging, web forums, Facebook and other social networking platforms. Assist in brand development and the design of print and web materials. Provides exceptional customer service while sharing Selah House’s mission which is “Just as Christ first loved us, Selah House loves and actively serves the needs of those who battle eating disorders, their families, and those committed to their care.”

Communication and Technology Liaison

• May 2010 - Nov 2013

Served as the lead on all IT, Communication, and Technology items for Selah House's three Anderson locations. Duties included but were not limited to: oversight, coordination, and completion of all IT projects, vendor management, and staff training on technical implementation of equipment and applications. Provided emergency and non-emergency support to Selah House staff. Worked closely with the Director of Labor & Compliance to research present and future technology needs and maintained… Show more Served as the lead on all IT, Communication, and Technology items for Selah House's three Anderson locations. Duties included but were not limited to: oversight, coordination, and completion of all IT projects, vendor management, and staff training on technical implementation of equipment and applications. Provided emergency and non-emergency support to Selah House staff. Worked closely with the Director of Labor & Compliance to research present and future technology needs and maintained correct privacy/HIPAA compliance. Selah House Eating Disorder Program is a licensed, private mental health institution that offers professional eating disorder treatment for women suffering with a primary diagnosis of anorexia, bulimia, or eating disorder NOS.

Summer Conference Coordinator

• May 2009 - Sep 2010

• Interviewed, hired and trained summer conference staff • Managed three staffs including Hospitality, Office, and Events • Worked with the directors of camps and conferences that used Taylor’s facilities

Media Services Technician

• Sep 2006 - May 2009

• Provided technical support such as light, sound, and power point for campus events • Met with coordinators and discussed the specific needs for each event

Summer Conference Assistant

• May 2003 - Aug 2008

(Each Summer) • Worked with the directors of camps and conferences that used Taylor’s facilities • Provided technical set up and delivery • Prepared linens, set up rooms, supplied activities for guests

Residential Technician

• May 2009 - May 2010

• Provided a support system for the mentally ill within a residential home • Assisted clients in learning daily living skills • Mediated relational conflicts among the clients • Administered Medication • Provided a support system for the mentally ill within a residential home • Assisted clients in learning daily living skills • Mediated relational conflicts among the clients • Administered Medication