Audrey Egan

Quality Program Manager at Umpqua Health
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, Washington, United States, US

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Bio

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Credentials

  • Lean Six Sigma Green Belt in Healthcare
    Management and Strategy Institute
    May, 2019
    - Nov, 2024
  • Collaborative Institutional Training Initiative
    CITI Program, A Division of BRANY

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Quality Program Manager
      • Apr 2023 - Present

    • United States
    • Insurance
    • 700 & Above Employee
    • Health Promotion & Quality Improvement Specialist III
      • Nov 2020 - Jun 2023

      Oversee the collection and analysis of data of the Medicaid and Medicare population of Eastern Oregon and prepare pertinent documentation and reporting for quality improvement committees, regulatory agencies, and other oversight entities. Monitor and report the outcomes of health promotion and quality improvement activities and program success indicators of Medicaid members and Eastern Oregon clinics. Maintain collaborative relationships with community organizations, state agencies, physicians… Show more Oversee the collection and analysis of data of the Medicaid and Medicare population of Eastern Oregon and prepare pertinent documentation and reporting for quality improvement committees, regulatory agencies, and other oversight entities. Monitor and report the outcomes of health promotion and quality improvement activities and program success indicators of Medicaid members and Eastern Oregon clinics. Maintain collaborative relationships with community organizations, state agencies, physicians and office staff, healthcare associations, and pharmaceutical representatives.

    • Medicaid Service Coordinator
      • Jun 2019 - Nov 2020

      Implement performance improvement strategies for the assessments for children in DHS custody incentive measure by managing the foster parent incentive program to encourage foster parents to schedule their children in foster care’s necessary assessments within 30 days of placement. Responsible for the data collection and tracking to ensure children in DHS custody receive their physical, mental, and dental assessments.

    • Encounter Data Support Specialist
      • Jul 2018 - Jun 2019

      Responsible for correcting pended claims and identifying new processes to limit claims errors. Attended state-level meetings to speak on behalf of the organization. Assisted the Quality Improvement team with administrative tasks and worked on other duties as assigned.

    • United States
    • Farming
    • 1 - 100 Employee
    • Retail Logistics Coordinator
      • May 2017 - May 2018

      Facilitate communication between the production, sales, and distribution teams while processing orders and resolving customer complaints and concerns. Monitor inventory, purchasing, transportation, and warehousing activities to maintain and expedite purchase orders. Travel nationwide to endorse and advocate for the company. Facilitate communication between the production, sales, and distribution teams while processing orders and resolving customer complaints and concerns. Monitor inventory, purchasing, transportation, and warehousing activities to maintain and expedite purchase orders. Travel nationwide to endorse and advocate for the company.

    • Corvallis Daytime Drop-in Center Intern
      • Dec 2016 - Jun 2017

      Recruited professionals to volunteer their services to teach the local homeless vocational skills and provide temporary employment. Secured grants the Homeless Employment Launching Project applied for. Recruited professionals to volunteer their services to teach the local homeless vocational skills and provide temporary employment. Secured grants the Homeless Employment Launching Project applied for.

    • Higher Education
    • 700 & Above Employee
    • Food Hero
      • Apr 2016 - Sep 2016

      Construct educational material about nutrition and presented the material in a classroom setting. Independently developed an educational health message about occupational therapy and successfully implemented the message at local health fairs. Construct educational material about nutrition and presented the material in a classroom setting. Independently developed an educational health message about occupational therapy and successfully implemented the message at local health fairs.

    • United States
    • Retail
    • 1 - 100 Employee
    • Retail Sales
      • Aug 2015 - Dec 2015

      Received payment by cash, credit cards, or vouchers and calculated total payments received during a shift. Addressed customers' questions, and provide answers on procedures or policies, in addition to resolving complaints in person and by phone. Received payment by cash, credit cards, or vouchers and calculated total payments received during a shift. Addressed customers' questions, and provide answers on procedures or policies, in addition to resolving complaints in person and by phone.

Education

  • University of Nevada, Reno
    Master of Public Health - MPH, Public Health
    2020 - 2021
  • Oregon State University
    Bachelor's degree, Public Health
    2013 - 2017

Community

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