Experience

NTG (Formerly FreightPros)

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• LTL Solutions Team Lead

  • Mar 2022 - Present

• Senior LTL Solutions Specialist

  • Sep 2021 - Mar 2022

• LTL Solutions Specialist

  • Dec 2020 - Sep 2021



Spot Freight

• United States
• Truck Transportation
• 400 - 500 Employee

• Carrier Resource Associate

  • Jan 2019 - Dec 2020

  In my role, I handle and track all claims for less-than-truck load shipments and assist in handling overages, shortages, and damages for full-truck load shipments. I monitor industry-specific risks in order to help implement new risk mitigation strategies. In addition, I communicate with carriers, customers, and brokers to resolve escalated issues that arise during transit and manage accessorial charges and fines, primarily for production shipments.

• Risk Management Intern

  • Jan 2018 - Jan 2019

  During my internship, I worked to mitigate risk by vetting new carriers before onboarding, ensuring they met all company requirements and were compliant with FMCSA regulations. I reviewed all documents and information before approving carriers to be a part of Spot's network. After onboarding, I continually monitored and reviewed carrier insurance and safety rating changes. I also assisted in handling accessorial requests and inquiries, initial claim filings, and escalated carrier issues.



State Farm

• United States
• Insurance
• 700 & Above Employee

• Licensed Agency Representative

  • Feb 2015 - Apr 2018

  Grapenthin Insurance Agency & Dick Allan, Agent: My primary responsibilities included quoting and selling property & casualty insurance, managing the lead database system, creating and implementing specialized marketing plans for newly acquired leads, overseeing all third party marketing lead companies used by the agency, and assessing used marketing strategies by analyzing data and creating meaningful reports. During my three plus years at the agency, I increased quoting opportunities by 105%. My secondary responsibilities included assisting existing customers with payments and providing advisement on policies, coverages, discounts, and claim submissions. During my employment, I maintained an active Property and Casualty Insurance License in both Illinois (Resident License) and Indiana (Non-Resident License). Show less