Audrey Beale
Technical Business Analyst at Lev- Claim this Profile
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Bio
Credentials
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CIW User Interface Designer
Certified Internet Web ProfessionalJul, 2021- Nov, 2024 -
Salesforce Certified Marketing Cloud Email Specialist
SalesforceNov, 2020- Nov, 2024 -
Salesforce Certified Marketing Cloud Administrator
SalesforceOct, 2020- Nov, 2024 -
Salesforce Certified Pardot Specialist
SalesforceFeb, 2020- Nov, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceJun, 2019- Nov, 2024
Experience
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Lev, a Cognizant Company
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United States
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Information Technology & Services
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100 - 200 Employee
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Technical Business Analyst
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Jan 2021 - Present
• Delivered or enhanced automated marketing and cross cloud implementations for several high value and fortune 100 companies across multiple markets • Facilitated discovery, solution, implementation, and adoption conversations with team members and client stakeholders and executives • Illustrated and presented functional, business, and user requirements in several flexible formats including user stories, process flows, success criteria, project plans, timelines, and scopes of work • Advised on and advocated for clients and user experiences and interactions, effectively communicating requirements, short terms goals, and long term objectives to stakeholders and delivery teams • Analyzed business processes for feature adoption, including training materials and operational updates Contributed to internal talent development by preparing and implementing on-boarding and training practices Show less
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Appirio
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United States
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Information Technology & Services
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200 - 300 Employee
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Technical Consultant
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Jun 2019 - Jan 2021
• Flexible Marketing Cloud Consultant with experience in several roles throughout several project releases, fulfilling the responsibilities of Project Manager, Marketing Architect, Business Analyst, Developer, and Quality Analyst • Responsible for gathering requirements, creating documentation, developing, testing, and delivering Marketing Cloud assets for numerous clients including: • Structural plan and strategic use of salesforce.com live data via Salesforce Connector • Automated marketing campaigns via Journeys, Automations, and Triggered Sends • Reusable Content Blocks, Templates, and Emails • Over 70 hours of pre go-live knowledge transfer and enablement via demonstrations, working sessions, recordings, and documentation • Post go-live support • Delivered Salesforce Pardot environment through discovering requirements, architecting, developing, testing, user training, and deploying. Created Pardot assets including: Lists, Folders, Landing Pages, Forms, Email Templates, Engagement Programs, Scoring and Grading enablement, and Custom Fields • Contributed to presales preparation including scoping second phase of Marketing Cloud project and Salesforce EDA strategy and development in response to a Request for Proposal Show less
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Prindle Institute for Ethics
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Greencastle Indiana
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Hillman Intern
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Sep 2017 - May 2019
• Worked as a Hillman Intern, fulfilling the following responsabilities: • Wrote bi-weekly articles about ethics in news and culture, some of which are published on prindlepost.org • Planned 1 event per semester • Planned two events open to DePauw and Greencastle communities. Both events were centered around conversation, and designed to explore the ethical issues of each topic. Professors and University staff were invited to sit on a panel, and questions that created a conversation among them and the audience. The topic of the first panel was the Syrian refugee crisis, the topic of the second was Ethical consumption of fashion and products. • Completed tasks related to my specific position: Community Involvement • Conducted workshops at the Greencastle Middle School, centered around thinking critically about the ethical issues related to the topics they were studying Show less
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AFC - Automotive Finance Corporation
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United States
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Financial Services
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200 - 300 Employee
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IT Intern
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May 2018 - Aug 2018
• Filled several roles during my time here, including positions on two teams: one scrum, one managerial • Developed process documentation and visual representations including Epic Process Flow, Lean Business Case Template, AFC New Hire Process Flow, and Portfolio Management Flow • Completed administrative tasks including invoicing, and gained exposure to an organizational role within a corporation • Worked on the scrum team responsible for afcdealer.com, and shadowed or contributed to assignments in the following roles: Quality Assurance, Business Analyst, Product Owner, Scrum Master, Developer, and UI/UX Designer Show less
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TechPoint
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United States
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Non-profit Organizations
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1 - 100 Employee
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Xtern
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May 2018 - Aug 2018
• Participated in multiple networking, social, and community events • Assisted in a Marketing project to update the Xtern recruitment materials • Participated in multiple networking, social, and community events • Assisted in a Marketing project to update the Xtern recruitment materials
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iD Tech Camps
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United States
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Education Management
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300 - 400 Employee
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Camp Instructor
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Jun 2017 - Aug 2017
• Instructed several week long courses on topics including: • Minecraft course to campers ages 6-9 and 10-13 • VEX Robotics course to campers ages 14-17 • Filled a supportive/administrative role while supporting the camp director with organization and activity planning • Instructed several week long courses on topics including: • Minecraft course to campers ages 6-9 and 10-13 • VEX Robotics course to campers ages 14-17 • Filled a supportive/administrative role while supporting the camp director with organization and activity planning
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Education
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2015 - 2019
DePauw University
Bachelor of Arts - BA, Computer Science -
2018 - 2018
Mahidol University
Computer Science, Political Science, Thai Language, Junior
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