Audrey Basham
CMS Developer at Purdue University Global- Claim this Profile
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Bio
Credentials
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E-Learning and Instructional Design Certificate
Oregon State UniversityOct, 2020- Oct, 2024 -
Learn SQL from Scratch
CodeAcademyNov, 2018- Oct, 2024 -
Inventory Management Foundations
LinkedInOct, 2018- Oct, 2024 -
Learning Microsoft SQL Server 2016
LinkedInOct, 2018- Oct, 2024 -
SQL: Data Reporting and Analysis
LinkedInOct, 2018- Oct, 2024 -
Supply Chain Foundations
LinkedInOct, 2018- Oct, 2024
Experience
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Purdue Global
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United States
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Higher Education
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700 & Above Employee
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CMS Developer
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Apr 2021 - Present
Responsible for the successful design, development, and implementation of the online course using the Learning Management System (LMS) and authoring tools. Responsibilities: • Responsible for the successful design, development, and implementation of the online courses. Completes production for assigned revisions, new courses, and special projects according to production schedule. • Deploys courses to the LMS using a content management system and an XML authoring tool. • Conducts quality assurance for assigned courses Troubleshoots a variety of technical issues related to the content management system and course management systems. • Resolves all production issues in a timely and efficient manner. • Responsible for authoring courses using approved course template, build guides, and development guides. • Collaborates with SME and curriculum team on course developments. • Manages deployment of content into servers and Learning Management System (LMS). • Updates Enhanced Course Scheduler Facilitates the coordination flow of assigned library of courses through the production pipeline. • Builds course shell according to provided specifications, including setting up the grade book, mapping assessments for tracking, and creating dropboxes. • Provides services to Curriculum staff by implementing tools and processes that support their objectives. Show less
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Dignity Health Global Education
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United States
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E-Learning Providers
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1 - 100 Employee
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Instructional Designer
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Sep 2019 - Apr 2021
Create academic and e-learning courses and course solutions by designing, developing, and delivering innovative and engaging learning solutions including videos, self-guided lessons, interactive elements, instructor-led courses and other educational content to support adult continuing education. I work extensively with, and manage, a number of subject matter experts across esteemed Universities such as Pepperdine, ASU and U of A to create credentialed courses including healthcare analytics, healthcare project management, U of A's mini-MBA program, and Master's courses for ASU Thunderbird's School of Business. Show less
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Content Manager/Project Specialist
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2017 - 2019
Content and graphics creation/publication, target audience data mining, database management, marketing promotions management, social media account management, customer service/support. Content and graphics creation/publication, target audience data mining, database management, marketing promotions management, social media account management, customer service/support.
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Tivity Health
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United States
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Wellness and Fitness Services
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300 - 400 Employee
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Sr. Analyst - Operational Analytics, Department of Data & Analytics (Formerly Healthways, Inc.)
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2007 - 2017
Significantly reduced overall marketing expenses by leveraging data to make informed recommendations on the effectiveness of various strategies, helping to choose the most effective pieces. Identified a potential multi-million dollar cost-savings by eliminating the company’s ineffective initial mailer. Reduced customer service expenses and call volume by providing analysis of call center data and developed both proactive and reactive approaches to mitigating call volume and improving satisfaction. Played a key role in increasing sales by providing ROI data to the client relations team, enabling potential clients to see cost-efficiency and value of the product upfront. Decreased FTE costs, reduced errors, increased reliability, and improved customer satisfaction by leading a re-design effort that automated 200+ manual reports, subsequently reducing lag time in receiving reports. Enabled the win of several new clients by single-handedly redesigning the entire reporting suite for the Prime Member Pay product, which increased credibility of the program. Played a critical role in maintaining the company’s stance as a top competitor in the wellness program market space, driving stocks from $8 to $41 per share over 10 years. Show less
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Boeing
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United States
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Aviation & Aerospace
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700 & Above Employee
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Human Factors Engineer
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2004 - 2006
- Facilitated operator interface team meetings with cross-functional teams - Conducted user interviews with B-1B pilots/crewmembers for mission analysis - Provided input to software and hardware concept design for modern B-1B cockpit - Evaluated maps, symbology and fonts for MIL-STD 1472D compliance - Conducted human performance studies with keyboard and hand control prototypes - Regularly co-authored required government Human Engineering documents * Held Secret Security Clearance throughout the duration of employment Show less
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Education
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2018 - 2020
Oregon State University
E-learning Instructional Design and Development Certificate -
2003 - 2005
Embry-Riddle Aeronautical University
M.S Human Factors & Systems -
1999 - 2002
Embry-Riddle Aeronautical University
B.S Applied/Experimental Psychology
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