Experience

Ohio University Housing and Residence Life

• Education Management
• 1 - 100 Employee

• Student Services Ambassador

  • Jan 2023 - Present



Creative Hair Designs

• United States
• 1 - 100 Employee

• Receptionist

  • Oct 2019 - Jan 2023

   Coordinate appointments for customers by making phone calls and communicating with customers in person to satisfy rebooking's for the salon by 20%  Guide 11 employees through gift card transactions and POS issues by demonstrating a step-by-step walkthrough to ensure efficiency in customer checkouts  Informed co-workers about Spa Salon Software by providing assistance for unique scheduling and transactional issues in hopes of expanding company knowledge  Coordinate appointments for customers by making phone calls and communicating with customers in person to satisfy rebooking's for the salon by 20%  Guide 11 employees through gift card transactions and POS issues by demonstrating a step-by-step walkthrough to ensure efficiency in customer checkouts  Informed co-workers about Spa Salon Software by providing assistance for unique scheduling and transactional issues in hopes of expanding company knowledge