Audi Fernandez
Regional Parts Manager-East Africa at Scania East Africa- Claim this Profile
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Bio
Michael Oroko
Influential leaders change the dial in any organization and Fernandez is one of them. I worked directly with Fernandez when he was the Regional Product Developer, at Toyota Kenya. Fernandez is one leader who passionately influenced and developed leaders in his direct reports. When I reflect, on how he treated employess under him, most of it are the powerful learnings I took from him. Fernandez defines integrity, has an exceptional learning agility, has excellent relational skills, results driven (as a leader -our branch and region were top through and through ), has infectious empathy ( I remember how he even actively contributed to our personal lives ,not only professional ) and not to forget his customer centric approach ( I remember the powerful reminder of why we went to work ). I’m thankful to have worked with an exemplary leader like Fernandez and happy to recommend him. He exemplifies that a person who lifts , supports , champions , motivates & positively encourages others above and below him. Fernandez - the world is greatful , keep offering yourself to it and see you up there. The isn't the limit, actually the ground is. Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations. - Peter Drucker -
Patriciah Wangui ACCA
Mr. Audi is a knowledgeable manager with a hands on approach. I'm impressed by his work ethic and dedication. He was always going the extra mile to ensure that all our customers received top notch service at Amex Autoparts Butere branch. He is a great asset to any company and I have learnt many hard and soft skills from him.
Michael Oroko
Influential leaders change the dial in any organization and Fernandez is one of them. I worked directly with Fernandez when he was the Regional Product Developer, at Toyota Kenya. Fernandez is one leader who passionately influenced and developed leaders in his direct reports. When I reflect, on how he treated employess under him, most of it are the powerful learnings I took from him. Fernandez defines integrity, has an exceptional learning agility, has excellent relational skills, results driven (as a leader -our branch and region were top through and through ), has infectious empathy ( I remember how he even actively contributed to our personal lives ,not only professional ) and not to forget his customer centric approach ( I remember the powerful reminder of why we went to work ). I’m thankful to have worked with an exemplary leader like Fernandez and happy to recommend him. He exemplifies that a person who lifts , supports , champions , motivates & positively encourages others above and below him. Fernandez - the world is greatful , keep offering yourself to it and see you up there. The isn't the limit, actually the ground is. Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations. - Peter Drucker -
Patriciah Wangui ACCA
Mr. Audi is a knowledgeable manager with a hands on approach. I'm impressed by his work ethic and dedication. He was always going the extra mile to ensure that all our customers received top notch service at Amex Autoparts Butere branch. He is a great asset to any company and I have learnt many hard and soft skills from him.
Michael Oroko
Influential leaders change the dial in any organization and Fernandez is one of them. I worked directly with Fernandez when he was the Regional Product Developer, at Toyota Kenya. Fernandez is one leader who passionately influenced and developed leaders in his direct reports. When I reflect, on how he treated employess under him, most of it are the powerful learnings I took from him. Fernandez defines integrity, has an exceptional learning agility, has excellent relational skills, results driven (as a leader -our branch and region were top through and through ), has infectious empathy ( I remember how he even actively contributed to our personal lives ,not only professional ) and not to forget his customer centric approach ( I remember the powerful reminder of why we went to work ). I’m thankful to have worked with an exemplary leader like Fernandez and happy to recommend him. He exemplifies that a person who lifts , supports , champions , motivates & positively encourages others above and below him. Fernandez - the world is greatful , keep offering yourself to it and see you up there. The isn't the limit, actually the ground is. Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations. - Peter Drucker -
Patriciah Wangui ACCA
Mr. Audi is a knowledgeable manager with a hands on approach. I'm impressed by his work ethic and dedication. He was always going the extra mile to ensure that all our customers received top notch service at Amex Autoparts Butere branch. He is a great asset to any company and I have learnt many hard and soft skills from him.
Michael Oroko
Influential leaders change the dial in any organization and Fernandez is one of them. I worked directly with Fernandez when he was the Regional Product Developer, at Toyota Kenya. Fernandez is one leader who passionately influenced and developed leaders in his direct reports. When I reflect, on how he treated employess under him, most of it are the powerful learnings I took from him. Fernandez defines integrity, has an exceptional learning agility, has excellent relational skills, results driven (as a leader -our branch and region were top through and through ), has infectious empathy ( I remember how he even actively contributed to our personal lives ,not only professional ) and not to forget his customer centric approach ( I remember the powerful reminder of why we went to work ). I’m thankful to have worked with an exemplary leader like Fernandez and happy to recommend him. He exemplifies that a person who lifts , supports , champions , motivates & positively encourages others above and below him. Fernandez - the world is greatful , keep offering yourself to it and see you up there. The isn't the limit, actually the ground is. Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations. - Peter Drucker -
Patriciah Wangui ACCA
Mr. Audi is a knowledgeable manager with a hands on approach. I'm impressed by his work ethic and dedication. He was always going the extra mile to ensure that all our customers received top notch service at Amex Autoparts Butere branch. He is a great asset to any company and I have learnt many hard and soft skills from him.
Credentials
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Microsoft Office: First Steps
LinkedInSep, 2023- Nov, 2024 -
Make The Time You Need: Get Organized
SkillsoftAug, 2023- Nov, 2024 -
Leadership Insights on Judgment and Decisiveness
SkillsoftJul, 2023- Nov, 2024
Experience
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Scania East Africa
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Kenya
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Regional Parts Manager-East Africa
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Oct 2022 - Present
• Develop, implement and follow up the parts strategy plan for the business unit • Persistently monitor and follow-up commercial and process KPI’s • Keep track of and carryout both supplier and competitor analysis • Strive to identify opportunities and ways of increasing sales • Be aware of competition • Run the day to day operational and organisational steering, planning operations and communicating clearly for the business unit Parts business • Work to develop and improve the parts operations for the business unit, with focus on: • Creating profit and controlling costs • Ensuring a high turnover • Maintaining a low scrapping risk • Carry out planning assortment when needed • Ensure stock availability and a timely delivery to the customer • Inform customers about delivery information • Ensure quality in stock balance in national warehouse • Lead, motivate and manage the team to deliver high-quality results and timely service to the organisation • Coach individuals in the team on a regular basis, tailored to the individual need and focused on improving competence. • Set KPI's and individual targets for the team and follow them up on a regular basis • Conduct and act upon P&D Talks, competence and performance management and employee satisfaction surveys • Lead and oversee the development of the personnel requirement within the department, working in line with HR processes, including: • Recruitment and onboarding of competent employees • Development and training based on business and employee needs • Succession and Management planning • Design and implementation of compensation and benefits schemes • Work with Health & Safety to ensure a safe, secure and balanced work environment • Establish and uphold a meeting structure where performance is followed-up, information is exchanged, and improvements take place. Show less
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Oriel Limited
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Kenya
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Vehicle Repair and Maintenance
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1 - 100 Employee
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National Parts Sales Team Leader
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Jan 2021 - Oct 2022
1.Business Development •Achieve set sales targets and increase overall market share of the assigned product portfolio •Dealer Development through brand visibility, dealer training, relationship management. •Close monitoring to enforce compliance and commitment of these dealers and provision of necessary tools of trade are mandatory to sustain the growth. •Undertake market analysis through competitor analysis (pricing, products, delivery schedules and merchandising techniques), customer need analysis, opportunity analysis, customer feedback and trends and recommend sale strategies/winning formulas. •Thorough growth on Oriel Branches becoming one stop shops through increased service revenue. •Expansion in new markets across the country as well as organic growth of the existing business 2.Network Development •Regular and constant monitoring, analysis & evaluation of competitor activity, their effect on the business and in the market •Dealer and Network Development through brand visibility, dealer training, relationship management, close monitoring to enforce compliance and commitment of the dealers. •Debt and account management and ensuring credit management is maintained within company policies. 3.Reporting •Provide accurate and timely reports as required by the Line Manager and company policy •Prepare and submit activity reports: daily call reports, weekly/monthly work plans and annual territory analysis updates •Gather market intelligence reports and share with management team •Prepare clear and timely performance reports and proposals. •Prepare reports for senior management and attend business review meetings •Assess the performance of the business unit against the business’s goals and plans 4.Team Leadership •Work with the Sales, Account Management, and branch teams to implement targeted sales strategy. •Branch performance management. Review of branch managers and assign sales target. Show less
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Amex Autoparts
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Kenya
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Branch Manager
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Jan 2020 - Dec 2020
1. Team Management • Ability to handle and manage the team to deliver on their daily tasks • Supervision of all the staff within the branch • Manage the performance of the team within the branch • Work with HR department on handling staff related issues • Manage the security team to be able to report the correct information of items leaving the branch. 2. Customer Service • Analyze customer feedback from sales executives and deal with any complains in a positive and timely manner protecting the image of the company • Oversee overall customer satisfaction across all customer categories • Ensure timely delivery of goods and services to the external and internal customers 3. Inventory Management • Oversee stock control, stock levels and stock reconciliation • Ensure full stock levels for the branch • Identify the fast moving goods within the branch and ensure full stock of items is available. • Ability to manage the inventory and stock processes and controls 4. Sales Management ▪ Monitor achievement of the sales team at the branch ▪ Provide feedback, support and coaching to the branch sales team ▪ Forecast annual, quarterly and monthly sales revenue ▪ Ensure prompt responses to client queries on the online platforms 5. Administration of the Branch • Process Credit notes for customers and confirm returned goods • Carry out regular checks of the entire premises and other assets. • Ensure that the premises are clean and aesthetically appealing at all times. • Ensure that all company assets are well maintained and accounted for • Keep all staff updated of the information from the top management 6. Processes and controls • Ensure all the processes and controls are adhered to by the staff in regards to stock, sales and deliveries of goods • Evaluate the processes and come up with better ways of working to ensure efficiency of work for the team. Show less
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Toyota by CFAO Motors Kenya
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Kenya
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Regional Dealer Development Manager-Greater Western Kenya Region
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Nov 2016 - Jan 2020
• Establish and Develop authorized Dealers across the authorized region in line with set guidelines. • Monitor new dealer recruitment process to meet company standards • Evaluation of dealer’s business performance and provision of necessary support • Advice on Dealer infrastructure to reflect approved company standards. • Ensure a smooth ordering process up to and including collection of outstanding debt (if any) • Visit Dealers as per monthly schedule to monitor progress of pre-agreed action plan and achievement of set targets • Work with the dealer council and other dealer development team members to set action plans geared towards increase of sales. • Identify training needs/gaps, provide and recommend appropriate training solutions. • Monitor and report on adherence to Dealer Contract, Dealer Management and CFAO Management. • Organizing, participating in and coordinating dealer related activities – training sessions,conferences, marketing activities, sales promotions, branding and other events. • Deal with conflict management between Dealer/TKEN and Dealer/Dealer • Accomplishing marketing and sales objectives by planning, developing, implementing, and evaluating field sales action plans and responding to customers queries. • Identifying marketing opportunities by identifying consumer requirements, defining market competitor's share, and competitor's strengths and weaknesses and establishing targeted market share. • Protecting organization's values by keeping information confidential. • Participate in and support/coach critical sales activities of the team • Ensuring that the sales team continue to meet the laid sales targets and project targets for the preceding month/period • Achieve annual budget and KPI’s set • Manage the Key Accounts that contribute heavily on the business • Responsible for dealing with Fleet customers in my territory. Show less
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KENYA WOMEN FINANCE TRUST
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Banking
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400 - 500 Employee
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Business Development Manager
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Nov 2014 - Nov 2016
•Develop business and marketing plans in coordination with the Regional Manager to achieve revenue goals. •Analyse the current and past sales and product deficiencies with the aim to provide recommendations for business growth and problem resolution. •Research the market for identifying new business opportunities. •Explain to the prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals. •Respond to the client queries regarding the products in a timely fashion. •Develop business proposals for new and existing customers. •Develop creative strategies to retain the clients including interviewing them so as to take their feedback and incorporate it into the growth plan. •Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends. •Maintain a knowledge repository of clients, referrals, prospects and presentations. •Develop a strong customer relation in order to generate high volume of prospective clients. •Manage customer calls and appointments effectively for new opportunities. •Participate in industry forums, client discussions, and conferences as a representative of the organization. •Determine cross-selling opportunities among different offices. •Supervise the client relationship management database and utilized it to manage customer contacts and mailing lists. •Train and guide the marketing and business development associates. Show less
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Education
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2008 - 2012
Mbarara University of Science and Technology
Bachelor of Business Administration (BBA), Human Resource Management
Community
