Aubrey Gamboa

Customer Care Representative - Employee Benefits (Third-Party Administrator) at GroupSource LP
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Languages
  • English Full professional proficiency
  • Filipino Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Verified International Academic Qualifications
    World Education Services
    Aug, 2022
    - Nov, 2024
  • 2020 Excellence Service Award - Gold Awardee
    Singapore Retailers Association
    Sep, 2020
    - Nov, 2024
  • 2019 Excellence Service Award - Gold Awardee
    Singapore Retailers Association
    Nov, 2019
    - Nov, 2024
  • 2018 Excellence Service Award - Silver Awardee
    Singapore Retailers Association
    Nov, 2018
    - Nov, 2024
  • Passion Works
    Growth Catalyst Pte Ltd
    Mar, 2018
    - Nov, 2024
  • Anti Money Laundering
    Thompson Reuters
    Mar, 2017
    - Nov, 2024
  • Customer Centric Initiative
    OmniTouch International
    Feb, 2017
    - Nov, 2024
  • Essential Mind-Mapping Techniques
    MDIS
    Jul, 2016
    - Nov, 2024
  • Distressed Customer Management
    DD Consulting Pte Ltd
    Mar, 2015
    - Nov, 2024

Experience

  • GroupSource LP
    • Canada
    • Insurance
    • 1 - 100 Employee
    • Customer Care Representative - Employee Benefits (Third-Party Administrator)
      • May 2023 - Present

  • M1 Limited
    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Officer (Telecommunications)
      • Oct 2013 - Jul 2022

  • Pinnacle Credit Services Pte Ltd
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Credit Collections Officer (Standard Chartered Bank - Debt Recovery Services)
      • Mar 2013 - Sep 2013

  • Sutherland
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant (Broadview Networks, United States - Business Communications Solutions)
      • Feb 2011 - Feb 2013

  • TeleTech Philippines
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Billing Consultant (Telstra, Australia - Telecommunications)
      • Sep 2010 - Feb 2011

  • SRN Educational Designs Pte Ltd
    • Singapore
    • Senior Sales and Marketing Executive (Higher Education Programmes and Corporate Training Services)
      • Apr 2010 - Aug 2010

  • SYKES Philippines
    • Philippines
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative (GMAC, United States - Auto Finance Solutions)
      • Mar 2008 - Mar 2010

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Technical Support Representative (Verizon, United States - Internet Service Provider)
      • Jul 2007 - Jan 2008

  • Riviera Filipina
    • Philippines
    • Sales Executive (Construction and Manufacturing Services)
      • Nov 2006 - Feb 2007

  • Navarro Law Office
    • Philippines
    • Part-time Secretary (Legal Services)
      • Jan 2004 - Sep 2006

Education

  • Bow Valley College
    Associate's degree
    2022 - 2024
  • Polytechnic University of the Philippines
    Bachelor of Science in Entrepreneurial Management
    2002 - 2007

Community

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