Aubrey Wright

Front Office Supervisor at Hilton Columbus Downtown
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Ohio, United States, US

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Bio

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Office Supervisor
      • Feb 2023 - Present

      • Oversees the front office activities between the guest, the hotel, and the various hotel departments• Ensures shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIPs and special events• Monitors the appearance, standards, and performance of Guest Service Agents with an emphasis on training and team work• Assists the “Back Office Committee” - a team of 3 who take extra care to ensure our team’s office spaces are clean, organized, and decorated in fun ways• Takes on “Manager On Duty” role when necessary by greeting VIP guests and making final decisions when higher leadership is not available • Has been trained on night audit operations and assists on the shift as needed Show less

    • Market Supervisor
      • Nov 2022 - Feb 2023

      • Supervised teams and operations of 3 outlets across the 2-tower property: The Market, Provisions on High, & in-room dining (with and without additional leaders on shift)

    • Guest Service Agent
      • Mar 2022 - Nov 2022

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Graphic Designer
      • Mar 2020 - Jan 2022

      • Designed themed menu templates to be customized by MustHaveMenus.com users • Followed project aesthetic and production guidelines as given • Communicated with home office team solely through email Programs Used: MHM's Template Design App, Adobe Illustrator, Adobe Photoshop, & Box • Designed themed menu templates to be customized by MustHaveMenus.com users • Followed project aesthetic and production guidelines as given • Communicated with home office team solely through email Programs Used: MHM's Template Design App, Adobe Illustrator, Adobe Photoshop, & Box

    • United States
    • Retail
    • 1 - 100 Employee
    • Graphic Designer + Photo Editor
      • Oct 2019 - Jan 2020

      • Retouched raw imagery to be used on e-commerce site • Updated product listings in the back end of site • Updated existing sales proof files as needed • Provided additional support in company’s fulfillment center as needed Programs Used: Adobe Photoshop, Adobe Lightroom, Adobe Illustrator, Dropbox, & Wordpress • Retouched raw imagery to be used on e-commerce site • Updated product listings in the back end of site • Updated existing sales proof files as needed • Provided additional support in company’s fulfillment center as needed Programs Used: Adobe Photoshop, Adobe Lightroom, Adobe Illustrator, Dropbox, & Wordpress

    • United States
    • Retail
    • 700 & Above Employee
    • Beauty Advisor
      • Apr 2018 - Jul 2019

    • United States
    • Retail
    • 700 & Above Employee
    • Graphic Design Intern
      • Apr 2019 - May 2019

      • Designed social media posts for Instagram, Snapchat, and LinkedIn • Designed print assets such as coupons, store signage, and flyers • Designed web assets such as egift cards, company emails, and online coupons • Created templates for company presentations and job postings • Updated existing files as needed Programs Used: Adobe Photoshop, Adobe InDesign, Adobe Illustrator, & Asana • Designed social media posts for Instagram, Snapchat, and LinkedIn • Designed print assets such as coupons, store signage, and flyers • Designed web assets such as egift cards, company emails, and online coupons • Created templates for company presentations and job postings • Updated existing files as needed Programs Used: Adobe Photoshop, Adobe InDesign, Adobe Illustrator, & Asana

Education

  • The Modern College of Design
    Associate's degree, Applied Business in Design
    2017 - 2019
  • Pickerington High School North
    High School Diploma
    2013 - 2017

Community

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