Aubrey Sparks

Call Center Representative at Customer Research International
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Experience

    • United States
    • Market Research
    • 1 - 100 Employee
    • Call Center Representative
      • Jan 2019 - Present

      This role requires the ability to manage large amounts of inbound and outbound calls in a timely manner, customer focus and adaptability to different personality types, as well as identify customers’ needs, clarify information and provide solutions and alternatives. All of these opportunities help me continue to develop strong phone and verbal communication skills along with active listening. This role requires the ability to manage large amounts of inbound and outbound calls in a timely manner, customer focus and adaptability to different personality types, as well as identify customers’ needs, clarify information and provide solutions and alternatives. All of these opportunities help me continue to develop strong phone and verbal communication skills along with active listening.

    • United States
    • Apparel & Fashion
    • Sales Associate
      • May 2016 - Dec 2017

      This experience taught me to achieve a variety of tasks during the work day. I learned how to work with different customers to find their desired product as well as maintain a presentable and enjoyable work environment. Through this experience, I also learned to build strong relationships between other coworkers and myself. This experience taught me to achieve a variety of tasks during the work day. I learned how to work with different customers to find their desired product as well as maintain a presentable and enjoyable work environment. Through this experience, I also learned to build strong relationships between other coworkers and myself.

Education

  • Texas State University
    Bachelor of Science - BS, Mass Communication/Public Relations
    2018 - 2020
  • The University of Alabama
    Public Relations, Advertising, and Applied Communication
    2015 - 2018
  • Fort Worth Christian School
    High School Diploma
    2013 - 2015

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