Aubrey Sparks
Call Center Representative at Customer Research International- Claim this Profile
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Bio
Experience
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Customer Research International
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United States
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Market Research
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1 - 100 Employee
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Call Center Representative
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Jan 2019 - Present
This role requires the ability to manage large amounts of inbound and outbound calls in a timely manner, customer focus and adaptability to different personality types, as well as identify customers’ needs, clarify information and provide solutions and alternatives. All of these opportunities help me continue to develop strong phone and verbal communication skills along with active listening. This role requires the ability to manage large amounts of inbound and outbound calls in a timely manner, customer focus and adaptability to different personality types, as well as identify customers’ needs, clarify information and provide solutions and alternatives. All of these opportunities help me continue to develop strong phone and verbal communication skills along with active listening.
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ZAR Clothier
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United States
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Apparel & Fashion
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Sales Associate
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May 2016 - Dec 2017
This experience taught me to achieve a variety of tasks during the work day. I learned how to work with different customers to find their desired product as well as maintain a presentable and enjoyable work environment. Through this experience, I also learned to build strong relationships between other coworkers and myself. This experience taught me to achieve a variety of tasks during the work day. I learned how to work with different customers to find their desired product as well as maintain a presentable and enjoyable work environment. Through this experience, I also learned to build strong relationships between other coworkers and myself.
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Education
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Texas State University
Bachelor of Science - BS, Mass Communication/Public Relations -
The University of Alabama
Public Relations, Advertising, and Applied Communication -
Fort Worth Christian School
High School Diploma