Experience

Netbank
• Philippines
• Financial Services
• 1 - 100 Employee
• Customer Service Representative

  • Mar 2023 - Present


Patricia's Petals

• Quality Assurance Specialist

  • 2022 - Present

  In charge of auditing calls made from different departments making sure all process were done properly and checking for errors that will need correction. In charge of auditing calls made from different departments making sure all process were done properly and checking for errors that will need correction.



Bigo

• Mexico
• IT Services and IT Consulting
• 1 - 100 Employee

• Content Operations

  • Dec 2021 - Present

  Content Monitoring for live streams. Rewards Report processing. Chat Support. Event Organizing. Data Entry Schedulling Admin Task Content Monitoring for live streams. Rewards Report processing. Chat Support. Event Organizing. Data Entry Schedulling Admin Task



Bling

• Hong Kong
• Human Resources
• 1 - 100 Employee

• Virtual Receptionist

  • May 2021 - Mar 2022

  Aside from cold callings, I also did some admin task. -Direct Report to client. -Preparing monthly report. -Website voice over. Aside from cold callings, I also did some admin task. -Direct Report to client. -Preparing monthly report. -Website voice over.



Jrooz Review Center

• 1 - 100 Employee

• Sales and Marketing Associate

  • Jun 2019 - Jan 2020

  Creating sales via Social Media platform, Emails, Phone Inquiries. Student program orientation. Representative for Seminars and Webinars. Creating sales via Social Media platform, Emails, Phone Inquiries. Student program orientation. Representative for Seminars and Webinars.



Sitel

• Australia
• Telecommunications
• 200 - 300 Employee

• Customer Service Representative

  • Oct 2017 - 2019

  Inbound Sales calls. Inbound Sales calls.