Information System Security Officer

• May 2020 - Present

Applies the Risk Management Framework (RMF) standards, policies and procedures in accordance with NIST SP 800-37 in day-to-day activities for technical security support planning, preparing, and coordination of information systems. Assist as a dual role asset with maintaining the compliancy, integrity and security of two separate information system network architectures.

Information System Compliance Officer

• Jun 2019 - Present

System Administrator Tier II

• Mar 2017 - Jun 2019

Working with the 443rd Expiditionary Squadron along with Coalition of Forces in support of the DoD Enterprise network as a systems administrator. Applying administrationand maintenance to servers while directly working with inside/outside plans and the Network team to upgrade from one to 4 dedicated networks. Serve dual roles to provide support to the 443rd Customer Service Desk for incoming and outgoing customers, creating and publishing collections via SCCM, patching and maintaing patches to servers for the entire base consisting of 30,000 + devices.

Systems Administrator

• Jan 2016 - Jul 2017

I am responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. I perform tasks dealing with technical research and development to enable continuing innovation within the infrastructure. Assisting project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle

IT Systems Specialist

• Jun 2016 - Jun 2017

As a Systems Specialist here at Kendra Scott I provide our customers, which consist of 49 retail location employees and the corporate office with technical support. Customer service Is the first priority in this job description. I lead projects ranging from wiki boards, equipment migration, enterprise level upgrades, SOP creation and end user technical support. A few of the skillsets gained and actively used here: -QAD software -Active Directory -Zendesk trouble ticket system -Jira and confluence In addition to all of this I handle communication between the company and third party vendors which include ISP, KWI (sales systems), CDW and Megapath. I trouble shoot issues with MAC equipment along with PC; windows and Linux based

Information Technology Specialist/Analyst

• Oct 2008 - Mar 2016

As an IT specialist I install, operate and perform maintenance on multi-user systems. Performing analyst and information assurance functions to adhere to the regulations set by the organization. I would perform senior operator and systems administrator duties on assigned computer systems. Took charge as Team Lead for migration and/or updates on all inventory reports and multi functional/ multi user systems totaling 1.8 million dollars. As an IT specialist I install, operate and perform maintenance on multi-user systems. Performing analyst and information assurance functions to adhere to the regulations set by the organization. I would perform senior operator and systems administrator duties on assigned computer systems. Took charge as Team Lead for migration and/or updates on all inventory reports and multi functional/ multi user systems totaling 1.8 million dollars.