Experience

Federal Motor Carrier Safety Administration

• United States
• Government Administration
• 100 - 200 Employee

• Customer Service Representative

  • Jan 2022 - Present

  • Full-time position advising customers with registering for Department of Transportation number. • Consulting customers in disputing errors on DOT records, completing safety audits, and uploading their commercial insurance policies. • Recognized by the Shift Leader for being a reliable employee, assisting other staff members and customers as needed, and consistently maintaining high quality in problem-solving • Received favorable performance reviews and one raise since starting. • Full-time position advising customers with registering for Department of Transportation number. • Consulting customers in disputing errors on DOT records, completing safety audits, and uploading their commercial insurance policies. • Recognized by the Shift Leader for being a reliable employee, assisting other staff members and customers as needed, and consistently maintaining high quality in problem-solving • Received favorable performance reviews and one raise since starting.