Oghenemarho Atumu

Quality Assurance Analyst at LearnDash
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Contact Information
us****@****om
(386) 825-5501
Location
NG

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Credentials

  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Dec, 2017
    - Nov, 2024
  • edX Honor Code Certificate for Introduction to Bootstrap
    edX
    May, 2015
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Aug, 2009
    - Nov, 2024
  • Hubspot Content Marketing Certification
    HubSpot
    Jun, 2020
    - Nov, 2024
  • Cisco Certified Network Associate Cyber Ops (CCNA Cyber Ops)
    Cisco

Experience

    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Quality Assurance Analyst
      • Sep 2022 - Present

      Develop and continuously refine the software project’s quality strategy Identify potential quality problems ahead of time and assist in story creation Helping Software Engineers test their software to validate features and providing feedback on usability Attend all team and project-related meetings, including backlog refinement Maintain an expert understanding of the product, site, or system and related projects Create and maintain comprehensive test plans and release checklists Enforce requirements based on project strategy (e.g. accessibility, performance, etc.) Test Pending QA tickets promptly, including tickets in Triage projects Clearly and effectively report bugs Be aware of project timelines – monitor and communicate challenges early Collaborate with the QA Principal and QA team to continually learn, share new tools, and develop processes Plan and conduct live and recorded internal stakeholder and support familiarization training sessions and demonstrations as needed

    • United States
    • Software Development
    • 1 - 100 Employee
    • Community Support
      • Aug 2020 - Sep 2022

      Moderating the support inbox, ensuring customers and potential customers receive responses within 24 hours of submission Field incoming feature requests and document them for consideration in the roadmap Take point on the WordPress.org forums for our core plugin offerings Testing bug reports locally and logging them in our projects system, with appropriate detail and testing instructions, when a bug is confirmed as legitimate Pre-release quality assurance testing for every new release and product Recording video walkthroughs highlighting plugin functionality Creating tutorials, documentation, screencasts and other forum materials to help guide people to success Writing snippets to solve one-off problems Helping run regular user testing sessions Being the voice of the community during roadmap discussions Supporting product partners (other theme/plugin authors) and nonprofits

    • Nigeria
    • Non-profit Organizations
    • 1 - 100 Employee
    • Consultant IT Administrator
      • Jan 2015 - Oct 2021

      Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needsMonitor performance of information technology systems to determine cost and productivity levels meet business requirements and deliver value to all stakeholdersEvaluate, analyze, and communicate systems requirements for software projects, and collaborate with the development team to track progress and meet these requirements.Review, update & enforce information security policies to meet regulatory requirements.Train team members on information management best practices, productivity tools and new technologiesAssess vendors and develop test strategies for new hardware and software to ensure they meet user requirements and quality standards.Identifying key developmental opportunities within the scope of the organization's mission, and implementing projects to take advantage of themBuild partnerships with key public and private sector stakeholders to implement sustainable development projectsDevelopment of monitoring and evaluation framework for project deliverables and composing narrative reports on results & learning points as part of the Projects Team.

    • Web Master
      • Oct 2012 - Dec 2014

      Worked with the software development team to define a framework for identifying user requirements, tracking project timelines, and user acceptance testing before deployment.Drafted and sent monthly progress reports to all stakeholdersManaged the helpdesk for supporting customers within and outside the organizationKept track of feature suggestions and user feedback, and bug reportsWeb content management and hosting administration/maintenance for Software testing and quality assuranceWeb traffic trends analysis and performance optimization.Perform routine server monitoring and performance benchmarking, and disaster recovery procedures for all web-based infrastructure.

    • Market Research Consultant
      • Feb 2018 - Aug 2020

      Industry stakeholder mapping and analysis. Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand. Gather data on competitors and analyze their prices, sales, and method of marketing and distribution. Prepare reports of findings, illustrating data graphically and translating complex findings into written text. Industry stakeholder mapping and analysis. Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand. Gather data on competitors and analyze their prices, sales, and method of marketing and distribution. Prepare reports of findings, illustrating data graphically and translating complex findings into written text.

    • Lithuania
    • Advertising Services
    • 100 - 200 Employee
    • Lead Content Developer (Nigeria)
      • Dec 2013 - Feb 2020

      Development & curation of region-specific content for online marketing campaigns; Community management and engagement, user feedback analysis and activity monitoring; Performed backend QA testing of Unstructured Supplementary Service Data (USSD) systems for mobile advertising and social networks Relationship management of content partners and contract staff. Developing new campaign strategies to leverage new technologies Development & curation of region-specific content for online marketing campaigns; Community management and engagement, user feedback analysis and activity monitoring; Performed backend QA testing of Unstructured Supplementary Service Data (USSD) systems for mobile advertising and social networks Relationship management of content partners and contract staff. Developing new campaign strategies to leverage new technologies

    • Nigeria
    • Non-profit Organizations
    • 100 - 200 Employee
    • Consultant Business Coach
      • Sep 2017 - Sep 2018

      Reviewed business plans for aspiring entrepreneurs and provided guidance and feedback based on industry experience and best practices; Assessed financial projections for upcoming businesses to ensure realism and local operating environment were accounted for; Observe and correct estimations of business environment risk factors as well as stakeholder and competition analysis for upcoming business owners seeking funding; Evaluated the viability of business plans and project proposals for seed funding based on the potential for success and economic growth.

    • Nigeria
    • Information Technology & Services
    • 1 - 100 Employee
    • Programme Officer
      • Feb 2011 - Apr 2012

      Office Administration and Management; Web Content Management and Administration; Stakeholder relationship management; Project implementation and monitoring; Information & resource management; Event planning and fund raising. Office Administration and Management; Web Content Management and Administration; Stakeholder relationship management; Project implementation and monitoring; Information & resource management; Event planning and fund raising.

    • Computer Engineer/Test Administrator
      • Nov 2009 - Dec 2010

      Managing and Maintaining Exam Delivery Workstations Troubleshooting Network Related problems Administering and Invigilating internet Based Exams Resource Management Setting up and management of Prometric and Pearson Vue Test Delivery Software Managing and Maintaining Exam Delivery Workstations Troubleshooting Network Related problems Administering and Invigilating internet Based Exams Resource Management Setting up and management of Prometric and Pearson Vue Test Delivery Software

    • Desktop Support Technician/Trainee
      • Mar 2007 - Aug 2007

      Managing and Maintaining Workstations and Laptop Hardware and Software Training customers to use Microsoft based software Sales and Marketing of ICT related Hardware and Software Managing and Maintaining Workstations and Laptop Hardware and Software Training customers to use Microsoft based software Sales and Marketing of ICT related Hardware and Software

Education

  • National Open University of Nigeria
    Master's degree, Information Technology
    2018 - 2019
  • Covenant University
    B.Engr, Computer Engineering
    2003 - 2009
  • Baptist Model High School
    West African Senior Secondary Certificate
    1998 - 2002

Community

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