Atul Sangole
Customer Service Representative at SPX FLOW TECHNOLOGY LIMITED- Claim this Profile
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English Professional working proficiency
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Hindi Full professional proficiency
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Marathi Native or bilingual proficiency
Topline Score
Bio
Credentials
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Internal Auditor ISO TS 16949, 14001, 18001
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Lead Auditor ISO 9001:2015
CGS -
NEBOSH International General Certificate in Occupational Health & Safety.
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Experience
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SPX FLOW TECHNOLOGY LIMITED
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United Kingdom
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Dec 2021 - Present
Order Handling: Review of Customer POs for Pricing & approvals are in place as per DoA Orders booking entry into SAP 6.0 Securing accuracy of order booking: Customer Details/ Product Hierarchy/ Pricing/Tax & other Terms etc. Issue Proforma Invoices for advance / pre-shipment payment etc as per PO terms & readiness advise Customer Communication & Order coordination: Be the Primary contact for customers to interface for all Order related updates. Coordinate closely with GMO Order management team orders fulfillment in line with customer PO / CRD (Customer Required Delivery). Establish communication protocol for timely & periodic updates on orders to Key Accounts Proactively pursue resolution of constraints (commercial/operational) to secure timely order fulfillment. Coordinate with finance for any payment-related hold for deliveries Participate in continuous improvement projects/actions for securing customer satisfaction with delivery performance & ease of doing business Show less
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Gulf Spring Contracting
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United Arab Emirates
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1 - 100 Employee
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QA/QC Engineer
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Dec 2017 - Nov 2018
Material procurement Supplier selection QA and Safety inspections Material inspection Training for process improvement Maintaining quality and safety logs Material procurement Supplier selection QA and Safety inspections Material inspection Training for process improvement Maintaining quality and safety logs
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Celer Group
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United Kingdom
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QA QC Lead
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Jul 2017 - Sep 2017
Establish Quality lab Quality Inspection and planning to adhere to the production plan. Process Audit Development of Quality Plan New product development and its effectiveness Establish Quality lab Quality Inspection and planning to adhere to the production plan. Process Audit Development of Quality Plan New product development and its effectiveness
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Gulf Steel Strands
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United Arab Emirates
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Business Consulting and Services
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1 - 100 Employee
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Quality Compliance Manager
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Sep 2013 - Nov 2016
Monitoring all acceptance and rejection of overall production process. Ensuring adherence to ISO 9001 requirements with all departments Rendering support during production part approval process for validation and testing Conducting product testing for validating compliance against International Standards like ASTM & BS Continuous improvement to reduce cost of quality and cycle time of production. Organized and analyze data for statistical methods to help improve quality of product Imparting training to workmen on regular basis regarding products, processes, safety etc. Planning and execution of the internal audit in as per ISO standard. Managing product conformity compliance audits from third party like DCL (Dubai Central Laboratory) & UK Cares Supervising implementation of Quality Management System (QMS) Show less
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Asst. Manager Quality
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Aug 2010 - Aug 2013
Incoming Quality: Strengthened in incoming supplier materials inspection against product specification Developed new testing facilities and improved inspection methods to ensure product quality. Strengthened SAP use & taking initiative for its improvement. Communicating quality issues to supplier through 8D report & monitoring results through actions reports and audits. Implementation of KAIZEN / Fool Proofing techniques. Preparation & Presentation of “Monthly report” to top management in MRM. Supplier Audit: Audited supplier facilities as per plan for improvement & maintaining quality systems PPAP audit for the new product development. Frequent audits for improving supplier process and eliminating non-conformities as per TS/ISO. Regular follow up with suppliers for action plan regarding observed non-conformities. Formulating supplier rating based on data available in SAP. Localization of vendors for ongoing as well for the upcoming projects. Show less
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Education
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Welingkar Institute of Management
Master's degree, Operations Management and Supervision -
Govt. College of Engineering Amravati
Bachelor's degree, Mechanical Engineering