Experience

Gojek Tech

• India
• Internet Publishing
• 1 - 100 Employee

• Software Test Manager

  • Mar 2020 - Present

  - Managing QA teams working on Mobile App, web, and API. - Setup QA strategy and processes for Agile based deliverables and test automation. - Focusing on optimizing automation coverage, created frameworks and CI/CD integrations for Android/iOS App, web, and API testing. - Mentoring QA team for career progression and effective QA deliveries. - Setting up QA OKRs and strategies to successfully achieve them. - Helping QAs to grow in their roles with frequent performance assessments. - Managing external vendor in Indonesia and India for QA consultants. - Set up the Android App release process and managing it by collaborating with stakeholders and contributors, and tracking deliverables and quality for App releases to 1.2+ million merchant users. - Liaising with product and engineers from 15+ collaborating teams for Android App release. - Collaborate with Product and business team to refine requirements & implementation. Show less



Moka

• United States
• Mental Health Care
• 100 - 200 Employee

• Software Test Manager

  • Sep 2018 - Aug 2020

  - Create & implement test strategy to achieve high-quality & fast-paced web and mobile releases. - Mentor software QA Leads & Team (30+ QA Engineers) & manage end to end planning/testing efforts for enhancement and support of POS (Point of Sale) application catering 20k+ businesses. - Guide functional, automation & Production support testing on mobile devices (iOS/Android) and web in 4 different test environments to Production. - Implement API and Web automation framework, and setup Jenkins CI/CD pipeline for execution. - Successfully conducted entire QA test case migration from Zephyr to Testrail. - Plan QA efforts for fast-paced release plans for web & mobile. - Responsible for overall Test strategy, planning, execution & success of market fit & new features. - Liaison between product management, software engineering, and QA team. - Set up QA hiring test and process, and optimized on-boarding training plan. - Conduct head-hunting and recruitment for QA to support Testing needs for product’s growth. - Conduct QA team’s performance assessment, annual adjustments & manage QA budget. - Resource management and forecasting for smooth delivery. - Perform risk assessment and mitigation planning for every sprint/release. - Conduct training sessions for improving QA capability to meet the need of the business. Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• • Nov 2013 - Jul 2018

  Utilities & Health Care industry based project:- Managed multiple mid-size offshore technical teams for monthly sprint delivery - defining Test Plan, Testing Strategy, Requirement gathering and Implementation planning.- Provided guidance for analysis, test plan preparation, test execution and automation approaches.- Automated SOAP web service testing and test data preparation via SoapUI.- Automated UI Testing via Selenium WebDriver with TestNG using Java language.- Planned and managed Functional, Regression, Integration, UAT, Usability, Database & Web-service testing of end to end utilities industry (Power Grid) and health care based implementations, using JIRA & Microsoft tools.- Analyzed and generated development and testing estimates for Software Change Requests.- Successfully delivered 5 full SDLCs (releases) for Europe and US based projects. - Agile Coach for implementation and trained 20+ resources for Accenture internal certification.- Scrum Master Experience: facilitated Sprint Planning, Daily Scrum, Sprint Review & Retrospective connects for Agile implementation.- Captured Waterfall and Agile KPIs (Velocity, Sprint burn-down, Release burn-up) for tracking schedule, delivery & progress.- Reported weekly/monthly project progress and forecasting to client team.- Performed risk assessment and mitigation planning for every sprint/release.- Liaison between project and client teams for all SDLC phases.Extensive experience with:Tools: Microsoft – Microsoft – Test Manager, TFS and SQL; JIRA, Zephyr, SOAP UI, Selenium WebDriver, Cucumber, TestNG, Eclipse, IntelliJ IDEA, Jenkins, SonarQube, Confluence, HP - QC and LR; JMeter, Borland Caliber, Fiddler, Postman, SVN, WinSCP, Mixpanel & CrashlyticsDatabases: Microsoft SQL Server Management Studio 2010 and Oracle SQL Developer.Language known: JavaPlatforms: Java, .Net framework 3.5, Windows, Mac, iOS, Android & Siemens eMeter EnergyIP 8.5 Show less

• • May 2011 - Oct 2013

  Health Care industry based project:USA's leading Cancer CenterBlack box and White box testing of M*Modal dictation services and Microsoft’s Windows Presentation Foundation (WPF) framework integrated application.Followed the Agile methodology for Software development and Quality Assurance.Onshore lead for planning test execution, support and guidance for the daily QA activities.Performed Unit, Functional, Integration and Regression testing for all the releases.Created and maintained test data repository in SQL server database.Performed Database testing by updating stored procedures and writing complex SQL queries for validation of end-to-end functional workflows.Created and executed test scenarios by understanding the complete architecture and integration of M*Modal dictation services, Philips iSite services and .Net based windows application.Tested web-services for desktop based application using Fiddler.Configured multiple servers and environments for planning and executing QA activities for multiple releases.Created VB script utilities (batch files) for automating the project status reporting related activities, and for monitoring and managing the application workflow.Performed transmission testing using Iguana servers, HL7 (Health Level Seven International) and MSMQ (Message Queuing).Logged Bugs and tracked till closure in Team Foundation Server 2010.Reported status and progress to management for parallel releases.Daily discussions with Development and Business Analysts team for code and requirement defects triaging at onshore.Provided post-production functional support to the Radiologists and Physicians by visiting the Hospital floor. Show less

• • Jul 2008 - May 2011

  - Functional testing of a desktop based EHR application.- Created, reviewed and executed manual test cases in Quality Center.- Logged defects and followed the defect life-cycle in Microsoft's Team Foundation Server 2005- Worked with teams in India and US.- Interacted with offshore Development and Business Analyst team to understand the requirement and code implementation to broaden the testing coverage.- Managed sub-modules for task allocation and reporting, and assisted the module teams to resolve queries and issues.- Load testing of web service calls for desktop based EHR application using LoadRunner 9.5 Protocol used: http/https- Analyze and report the graphs to onshore team. Show less