Experience

SSE Enterprise Rail

• United Kingdom
• Utilities
• 1 - 100 Employee

• Buyer

  • Nov 2020 - Present

• Contract Coordinator

  • Apr 2018 - Nov 2020

  Manage and ensure delivery of the complete Mechanical & Electrical service for the infrastructure within Network Rails Wessex route, including the planned preventive maintenance, reactive and installation projects.Prepare and negotiate with key stakeholders annual maintenance pricing – consulting with sub-contractors as well as clients on every aspect of the project to determine conclusions as well as beneficial adjustments to the project.Manage the engagement paperwork for the projects, such as invoices, PO’s, requisitions and external resource requests. Prepare and compile key project documents, providing the client with all project teams movements, meetings and necessary scheduling.Monitor and report on performance management (e.g. contracts / Service level agreements) as well as other issues and escalations, analyse key themes and trends and make recommendations to inform policy and/or procedural development.Act as project lead supporting the business to implement and improve new remote working strategies, remaining special point of contact providing guidance and support as necessary. Identifying opportunities to enhance service and reduce costs by continuous improvement of process and practices.Experienced in producing Auto CAD schematic drawings for Electrical wiring systems.Hold a current certification for PTS DCCR (Personal Track Safety) enabling me to work on or near the line and working near or adjacent to a DC Conductor rails.



Hampshire & Isle of Wight Constabulary

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Evidence Officer

  • Nov 2013 - Apr 2018

  Deliver an efficient Evidence Management Service to Police Officers and public in Hampshire and the Isle of Wight, providing well managed secure environments for seized exhibits and reuniting owners with their property in a timely fashion.Investigate criminal offences and occurrences as directed; ensuring Record Management System and other IT applications are fully updated in accordance with force procedures. Gather, develop and use intelligence effectively. Input and maintain intelligence records to multiple Police based IT Systems.Handling conflict management in high pressure situations.Ensure the safekeeping of all seized monies held in Evidence Management Centres, including the processing and submission of Counterfeit Currency to NCIS. Assist in the counting and banking of seized cash when required. Updating the computer based Records Management System (RMS) Provide the highest standard of Customer service to: • All members of the public and visitors • Constabulary employees • Agency staff Ensuring that all contact and communication reflects the Constabulary's CARE values. Which includes dealing with enquiries from suspects, victims, witnesses of crime, next of kin and all relevant agencies in connection to this, trace ownership and arrange for the disposal of their property.Responsible for the safe custody and handling of firearms and liaise with relevant authorities as appropriate. Prepare firearm disposal reports, deliver them to the applicable agency and witness their destruction on site. Responsible for the safe custody of unlawful drugs as seized by the police, accurately weigh and process records required for reports for Home Office Statistics. Create reports for their regular disposal and to accompany the Force Evidence Manager to witness their incineration on site. Project Lead for the application of a new online auction service. Providing an increase in revenue for the Constabulary.



McArthur Group

• Contract Sales Executive / Stock Controller

  • May 2010 - Oct 2013

  My main role was to identify Sales opportunities within the National House building Sector , assess customers’ requirements and selling the company’s products and services. I was also responsible for stock capacity levels and replenishment. My other roles include; Working as part of a large sales team to develop both new and existing markets.Successfully developing a new product range required for new house building regulations promoting sustainable items.Responsible for developing sales and pricing strategies for customers within the South of England on the supply of Building Materials. Identifying and researching potential leads and opportunities. I am responsible for developing my own portfolio of customers. Dealing with a diverse range of clients in both private and public sectors and meeting their needs. Maintaining customer relations with new and existing customers. Help build a respectable rapport with all customers. Collect and record all relevant customer information to build up company databases.I analysed and maintained branch stock levels on a wide range of products and pro-actively replenish.Assess client drawing and provide solutions to suit my customers needs. Plan and organise with external suppliers deliveries and deal with any discrepancies. Managed sub-contractors with the installation of various company products on behalf of customers.



B&Q

• United Kingdom
• Retail
• 700 & Above Employee

• Installation Centre Project Administrator

  • Sep 2008 - Sep 2009

  My responsibilities involved; Project manage the process from customer order to the installation of new kitchen/bathroom. Administrative activities, using ICT Systems, including having experience using SAP. Distributing/Delegating work actions to kitchen/bathroom installers. Maintaining installer’s diaries to be most economical and best time managed.Ensure the fitter’s registers gas/electric certificates within KPI.Being the customer’s first point of contact throughout the installation process.Providing senior management with regular updates and support.Building positive relationships between customers and fitters and keeping them updated.Warehouse admin/ allocation of stock.Problem solving to ensure satisfaction is delivered to the customer on projects if any issues arise.



Hendy Group

• United Kingdom
• Automotive
• 400 - 500 Employee

• Workshop Supervisor

  • Jan 2003 - Jun 2008

  Accountable for the management of workshop staff and delegate work and set the necessary priorities and ensure work is completed to the highest level and completed on time.Provide noted documents (work actions) for workshop staff.Gathering work authorisations from customers or lease companies, remaining calm when delivering unforeseen news.Provide both Ford Motor Company & Iveco motor manufacturers with customer feedback.Invoice noted documents with customer’s authority.Liaise and work together with outside contractors in a professional manner.Provide detailed quotations for insurance and leasing companies.