Experience

Zomato

• Food and Beverage Services

• Senior Program Manager - Central Strategy

  • Aug 2023 - Present

• Program Manager - Central Strategy

  • Feb 2022 - Aug 2023

  1. Core team member of the Dining Out business vertical responsible for launching "Zomato Gold" in Pan-India.2. Designed strategy from the supply and restaurant point of view while creating a win-win for the restaurant and theplatform.3. Analyse data to identify issues, areas of enhancements and value-added insights across strategic initiatives.4. Develop analytical frameworks to support the platform in growing new products, markets, innovative projects andboost growth.5. Collaborate with Tech, Product, Sales, Operations and Analytics teams to build coherent solutions.› Show less

• Program Manager - Regional Strategy

  • Sep 2021 - Jan 2022

  1. Manage end-to-end life cycle for Key Regional Sales initiatives.2. Analyze regional level past and present sales to make predictions and recommendations for future growth models.3. Assess potential business partnerships at the regional level that are beneficial for Zomato.4. Develop internal operational frameworks to improve process efficiencies.

• Area Lead

  • Jan 2021 - Aug 2021

  1. Assign targets, allocate leads and track the performance of each team member along with ensuring the efficiency oftheir work.2. Provide effective leadership to the team to ensure all account managers meet/exceed sales target provided to themby actively mentoring and guiding them.3. Maintain strong relationships with key merchants in the area.

• Cluster Head

  • Nov 2019 - Dec 2020

  1. Manage the revenue for Zomato [Food & Grocery verticals] in the Cluster consisting of 2 Cities - Jodhpur & Pali by planning, strategizing, and executing operations to meet and exceed targets2. Plan, prioritize and execute sustainable solutions for user and merchant growth 3. Own the complete supply and product experience 4. Sustain and grow the revenue by new merchant acquisitions and retention 5. Build and lead a layered sales team of highly dynamic, young breed of sales, account managers and key account managers6. Formulate targets, city priorities, drive recruitment, training and mentoring of team members to ensure individual growth and transfer of learning across the region 6. Develop plans for key accounts, manage their expectations and contribute towards client satisfaction Show less

• Growth Manager

  • Jun 2019 - Oct 2019

  Responsible for Zonal Growth of North Delhi which included:1. Account Level Growth2. Marketing (In-App, Offline, Digital)3. Supply Addition4. Competitive Intelligence5. Monitoring UX Metrics and User Intent

• Key Account Manager

  • Oct 2018 - May 2019

  1. Managing end-to-end client relationship including B2B sales, negotiation, contracting, billing/ invoicing, payment collection, result tracking and troubleshooting2. Analyse data and ensure month on month growth of restaurant partner’s business 3. Ensure that Zomato has the most comprehensive selection of restaurants by indulging in sales drives to sign up the target merchants quickly and effectively4. Efficiently solve problems and make smart decisions to ensure supply is our competitive advantage5. Manage large numbers of initiatives and competing priorities Show less

• Account Manager

  • Feb 2017 - Sep 2018



Genpact

• United States
• Insurance
• 1 - 100 Employee

• Finance Operations

  • Aug 2016 - Feb 2017

  1. Process accounts and incoming payments in compliance with financial policies and procedures 2. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted 3. Verify discrepancies by and resolve clients’ billing issues 4. Facilitate payment of invoices due by sending bill reminders and contacting clients 1. Process accounts and incoming payments in compliance with financial policies and procedures 2. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted 3. Verify discrepancies by and resolve clients’ billing issues 4. Facilitate payment of invoices due by sending bill reminders and contacting clients


AIESEC
• Canada
• Non-profit Organizations
• 700 & Above Employee
• Team Member,Outgoing Global Internship Program

  • Jan 2015 - Jun 2015