Executive Officer

• Jan 2022 - Present

Senior Officer

• Jan 2019 - Dec 2021

Officer

• Jan 2017 - Dec 2018

Junior Officer

• Sep 2014 - Dec 2016

• Card Personalization Management• Processing Insurance claim.• Pin Mailer Generation.• Authorization of clearing cheque.• Card Cheque Management.• Data capture of Card Application.• All types of maintenance.• Customer service over phone for any kind of problem & quarries.• Handling/providing the solution of overseas card holder various enquiring & problems.• Authorizing Roaming Bill.

Customer Service Officer

• Oct 2010 - Aug 2014

Key responsibilities handled-- Processing Insurance claim.- Pin Mailer Generation.- Data capture of Card Application.- Approval History Verification & monitoring.- Card cancellation, Card activation, card block & other incidental operational work.- All types of maintenance such as local/strip negative, lost, picked, fraud reported card maintenance etc.- Customer service over phone for their any kind of problem & quarries.- To honor clearing Cheque.- Cheque book issue and maintaining register.- Cheque processing and contact with customer.- Cheque Book leaves activation. - Handling/providing the solution of overseas card holder various enquiring & problems.- Authorizing Roaming Bill. Show less