Experience

YESCO

• United States
• Advertising Services
• 500 - 600 Employee

• Administrative Assistant

  • Aug 2021 - Present



BJ's Restaurants, Inc.

• United States
• Restaurants
• 700 & Above Employee

• Server/Bookkeeper

  • Dec 2016 - Mar 2020

  Leveraging exceptional professionalism, I managed front-of-house activities, assigned tasks to junior staff, and organized dining area as well as led internal special projects and tracked deliverables. I was performing finance management duties as part of five-member bookkeeping team, including, tracking revenue, recording payments, reconciling accounts, and resolving discrepancies. Moreover, I monitored employee performance and aided Managers in developing strategies to improve processes. My achievements are as follows: ► Gained promotion to three positions within two years. ► Enhanced client satisfaction by providing first grade service and customized dining experiences to clients, ensuring accurate and timely service. Show less



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Floor Set Team Associate

  • Jun 2016 - Dec 2016

  In my most recent role, I was improving opportunity for repeat business by building and maintaining strong professional relationships with clients. Key Contribution: ► Improved customer satisfaction by maintaining positive relationships and delivering quality service. ► Maintained databases and updated client records. In my most recent role, I was improving opportunity for repeat business by building and maintaining strong professional relationships with clients. Key Contribution: ► Improved customer satisfaction by maintaining positive relationships and delivering quality service. ► Maintained databases and updated client records.



Optic Gallery

• United States
• Medical Practices
• 1 - 100 Employee

• Optometric Tech

  • Jul 2013 - May 2016

  My duties comprised of improving efficiency by scheduling appointments and managing cancellations. I supported optometrists by conducting pre-assessments on patients as well as generated charts, recorded invoices, filed documents, and maintained digital patient records. I also engaged new clients, identified needs, created new files, and recorded data and collaborated with insurers to obtain authorizations. I was also responsible for managing inventory and ensuring quality control for personal purchases. Below listed are my accomplishments: ► Gained comprehensive experience in office administration. ► Improved revenue generation by collaborating with representatives in showcasing products to clients in a consumer-friendly manner. ► Enhanced client satisfaction by ensuring quality and efficiency in products. ► Consistently attained sales goals, earning incentives and bonuses monthly. ► Ensured efficient service to clients by preparing examination rooms. Show less